School of Hospitality Business Management

A bachelor of arts in Hospitality Business Management provides you with specialized instruction in the operation of hospitality-industry businesses.

Learning from faculty members with vast industry experience, you’ll master the fundamentals of operating hotels, restaurants, managed services venues, and tourist destinations—whether they’re located in the U.S. or around the world. Top industry leaders speak in your classes. Hands-on instruction and real-world experiences build the skills you need to launch a successful career.

The program will prepare you to succeed in the management of:

  • operations
  • revenues
  • sales
  • service
  • event planning
  • consulting

The School of Hospitality Business Management consistently ranks among the top 5 percent of the 170 similar programs in the nation. Alumni live and work in nations around the world.

Real-world learning

By the time you graduate, you will have achieved the following:

  • Worked 1,000 hours in the hospitality industry, earning employer evaluation scores of 80% or higher.
  • Applied hospitality business leadership skills to solve problems.
  • Identified service issues and proposed solutions, considering the interests of stakeholders.
  • Worked with a team to evaluate a hospitality operation, present findings, and propose solutions to perceived problems, considering implications for stakeholders.
  • Deepened your understanding of different cultures and their associated business operations, preferably through studying abroad.

International learning opportunities

Since 1984, nearly 1,000 WSU students have studied at or received their WSU degree through César Ritz Colleges in Switzerland—a traditional Swiss hospitality school. The Brig campus of César Ritz is the site of the Carson College Switzerland International Center.

Work experience/internship requirement

You will apply the theories you learn in the classroom by working in hospitality businesses. As a major in hospitality business management or wine business management, you must complete an industry internship or work experience requirement: 1,000 hours for a major and 400 hours for a minor. Searching for jobs is made easy by the fact that industry partners regularly visit campus to recruit interns and graduates.

Scholarships

Apply for the SHBM Scholarship in early Spring. Go to the scholarship application for more details.

 

The School of Hospitality Business Management awards over $125,000 in scholarships each year. Watch your student email for application information and deadlines.

Be sure to also explore availability of scholarships at the college and university levels.

Careers

The School hosts 2 events specifically designed to connect hospitality business management students with employers in the hospitality industry.

Facilities

In the Marriott Foundation Hospitality Teaching Center, you’ll learn in a state-of-the-art teaching/production kitchen, an elegant dining room, and a wine-tasting area. This extraordinary learning environment was made possible through a generous donation from the J. Willard and Alice S. Marriott Foundation.

Locations

In addition to the Pullman campus, the School offers degree programs at these locations:

For transfer students. You must complete a set of prerequisite courses to apply.

The only hospitality bachelor’s degree program in the Southwest Washington and Portland metropolitan area

Wine Beverage Business Management

 

Study at César Ritz Colleges in Switzerland—a traditional Swiss hospitality school.

Programs of study

Undergraduate

Hospitality business management major

Hospitality business management minor

Senior living management major

Wine and beverage business management major

Graduate

Ph.D. in business administration with a concentration in hospitality and tourism

Online MBA with a concentration in Hospitality Business Management