Microsoft Cloud PBX and Cisco Network Refesh for INB – Cerium Networks

Cerium provided a complete Cisco network refresh and Microsoft Cloud PBX (Office 365) deployment. The network included Cisco routers, switches, and firewalls. Cerium provided design, configuration, and cutover services for the new Cisco Catalyst LAN switch and Cisco Integrated Services Router (ISR) devices. The PBX system was replaced by Microsoft Cloud PBX, AudioCodes Cloud Connector Edition, Microsoft Azure, and Polycom IP Phones. The solution offers centralized management over INB’s branch locations.

Throughout the design process, Eric noted that Cerium, “took this engagement very seriously,” providing different levels of deployment options to meet the budgetary needs of INB, rather than saying, “here is your solution and here is your cost.” Cerium also supported INB’s decision process by exploring the risks, requirements, and viability of the solution to meet INB’s goals.

“We were so far in arrears in technology enhancements. It was a great opportunity to take a giant leap instead of a small step. We considered several solutions, including on-premises solutions. Our decision to go with O365/Cloud PBX in a hosted environment came down to the expected growth of our organization, and a desire to have an easy deployment and ease of expansion. Even though it is a maturing solution, we did a lot of research,” said Eric.

“With Cerium’s expertise, we determined Microsoft’s Cloud PBX could do what we needed now and in the future.” Eric went on to say that the decision to implement Cisco infrastructure was based on Cisco’s proven stability and success in the financial industry, combined with his previous experience with Cisco gear. One of the differentiators for Eric’s decision to work with Cerium was founded on Cerium’s ability to provide both the O365 and the infrastructure, demonstrated proven expertise with both, availability as a local resource, and being already proven as a vendor for INB.