Job details – Grab Careers

et to know our Team:

• We’re looking for a Grab Driver Center (GDC) Support to join our Operations team as we are experiencing tremendous growth across the region. The location to be based in Grab Driver Center.

Get to know the Role:

• To ensure that reception area at the Grab Driver Center runs smoothly.

• Work closely with Operations team to ensure Grab Drivers issues are resolved in timely manner.

The day-to-day activities:

• Maintain clean and safe reception area at Grab Driver Center.

• Attends to enquiries from drivers and assign appropriate ticketing.

• Assist with administrative task.

• Any other duties delegated by the team.

• Greet and meet all internal and external customers with friendly disposition & professionalism.

The must haves:

• Must possess at least an SPM certificate or equivalent.

• Good communication skills and fluent in spoken and written in English and Malay. Can communicate well with both internal and external stakeholders.

• Proven front desk or client facing working experiences in similar role.

• Proficient with Microsoft office software & IT savvy.

• Team player who prefers to interact with fellow colleagues.

• Friendly and helpful disposition.

• Able to multi task, prioritize and work under pressure.

• Common sense, good initiative & pro-active attitude to pre-empt & address issues.

• Highly driven, independent and patience.

• Attentive to detail and accuracy.

• Willing to work on alternate Saturday.