Cheap Flights to South Africa from $436 – KAYAK

Pros:

“Very nice and accommodating crew!”

Cons:

“Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container.”

Pros:

“Perfect”

Cons:

“Perfect”

Cons:

“They do not understand the word priority at Doha airport. Business class passengers boarded last.”

Pros:

“Overall experience was good!”

Cons:

“Keep the good work up.”

Pros:

“N/A”

Cons:

“We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality.”

Pros:

“Food and leg room”

Cons:

“All was fine”

Cons:

“The vegetarian option for breakfast was a stale waffle with apple compote. Inedible.”

Pros:

“Yes overall probably the best flight to Chennai from DC”

Pros:

“Crew was very friendly”

Pros:

“Justfly stoled my money as i booked for seat and paid 30$ And the seat didnt booked I want my money to be returned”

Cons:

“Improve quality of service and cleanliness.”

Cons:

“Great”

Pros:

“The flight attendants were fantastic. They paid attention to every detail and anticipated requests. Always had a smile on their faces.”

Cons:

“The service and the aircraft with QSuites were superb.”

Pros:

“The service was great! I slept almost the whole way in economy and was very comfortable!”

Cons:

“The flight got delayed which caused me to miss my connection flight. I was at the gate of my connection flight 5 minutes before the departure, however, they did not let me in. They transferred my flight and now I have to wait 24 hours for the next flight.”

Pros:

“The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That’s why it felt like it wasn’t even a long flight.”

Cons:

“We did leave a little late but it was out of the control of the pilots and flights attendants.”

Pros:

“There was adequate seat room. The device was good.”

Cons:

“There was nothing I didn’t like.”

Pros:

“Excellent seats…”

Pros:

“Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg.”

Cons:

“The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart.”

Pros:

“The flight from Doha to Beirut was not fully booked, we could move easily.”

Cons:

“I have requested seafood for my meals. Unfortunately I was told that no such request was mentioned on the list as special meal. Overall the food was okay, we had 2 small pieces of beef in one meal, the two salads has no taste and the sandwich was too salty. A passenger who sat next to my husband snored all the time and leaned a bit over my husband as he was heavy.”

Pros:

“Fantastic flight…Qatar’s QSuites are fantastic, very comfortable, Amazon my service from the crew, fantastic entertainment options, and with the privacy of the suite …very close to first class…in fact it is better than the first products (from a seat perspective) of many other airlines such as United, Delta, Virgin, BA, etc.”

Cons:

“I wish there were more vegetarian options on the menu”

Pros:

“The entertainment was good without any hiccups”

Cons:

“The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo”

Cons:

“Seat to LA was broken”

Pros:

“I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent.”

Cons:

“When the flight is changed by airline for their convenience, they would have given preferential treatment to the passengers involved. We had to bare the cost of food and make us comfortable on our own due to the delay in transit.”

Pros:

“Very unfriendly and non cooperative ground staff. They treat different colored people differently”

Cons:

“Staff looks down at Brown skin”

Pros:

“Great service and excellent flying!”

Cons:

“Food was a bit dry”

Pros:

“Great service and great meal options!”

Pros:

“Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours.”

Cons:

“Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest–insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people — all fixable with a little forethought, engineering, and better utilization of circulation space — and much clearer communication!”

Cons:

“The seats were cramped”

Pros:

“The crew aboard the flight were kind and thoughtful and definitely oriented toward service.”

Cons:

“The security process at the gate was really disorderly. Perhaps it is because it is a new and extra step required by the US but it was definitely not efficiently handled.”

Pros:

“I love the smiley flight attendant , especially for long distance flight. It would make it better trip to have smiley and helpful flight attendant. The meals provided by QA is good. it would be better with more fresh fruit on every meals.”

Cons:

“Same as above”

Pros:

“I liked staff , boarding was organized food was not very good needs to be improved”

Pros:

“The in flight service was great.. Crew was excellent.”

Cons:

“Leg space in economic class is too less. No options in vegetarian food. They don’t give you what you want.”

Pros:

“Unfortunately…”

Cons:

“…as mentioned, I don’t have the pleasure of rating this flight because of the boarding delays and missing the flight. Very disappointing.”

Pros:

“Great selection of movies and tv shows”

Cons:

“Entertainment screen is too dim even on highest brightness setting”

Pros:

“Service of air stewards very friendly and polite”

Cons:

“This goes for Qatarfigjta from harare to Doha and Doha to Washington DC and back. I am not going to give individual report on each one. Food – my daughter could barely eat anything and the vegetarian meals were stone cold most of time. It was hard to eat at Qatar airport because not only is the food terrible (Burger King and bad Asian food) but outrageously expensive. Our media system did not work for one leg. ** way to many ads on your media system. Every time you watch a new TV episode, you have to sit through 5-6 ads for stuff that is not interesting and the same each time. ** plane info on media system keeps reverting to Arabic even when English is indicated as preferred la gauge. We had to place our iPads in checked luggage for flights from harare to USA as we went through Qatar. *** I asked for quiet seats and was given seats near kitchen and toilet even though I booked in hours in advance. One leg had my ten year old daughter and I in different rows even though I checked in 4-5 hours in advance Of flight . ** staff moved my hand luggage without my permission and without informing me – it was stressful trying to find it.”

Pros:

“Easy boarding. Courteous, helpful and professional crew members.”

Cons:

“No internet service on long international flight.”

Pros:

“Excellent experience overall, the food was decent, the seats were comfortable and had enough space for me at 6ft tall, the staff were very friendly and helpful, entertainment selection was good with plenty of new movies out. I had no problems with my layover. The baggage allowance was great as I had extra luggage from my trip. I’m very happy with their customer service, the day before my first flight I received a phone call from Qatar’s customer service saying that due to delays I wouldn’t be able to make my connecting flight to Edinburgh so they would like to book me on another flight instead of me having to wait 24 hours in Doha. I was thoroughly impressed with this service.”

Cons:

“I did not have wifi available from Doha-Johannesburg”

Pros:

“Good food, good service and clean planes.”

Pros:

“The crew were all lovely + meals were excellent.”

Pros:

“Spacious air craft with comfortable seats, crew was very friendly , and efficient”

Cons:

“Service,”

Pros:

“It was just a lovely airplane with a lovely crew. Also, good airplane food.”

Pros:

“The QA Crew acted with courage during very severe turbulence, continuing to be professional despite injuries”

Cons:

“QA HQ did not respond to the emergency with professionalism. They did a decent job w/hotel accommodation but only the hotel reception provided any communication. Only constant complaints led to food being provided at the airport after a 6 hour wait to board. No compensation was offered by QA when we arrived in Doha. Nothing. Exceptionally poor performance by an airline you expect more from.”

Pros:

“Roomy seats & clean appearance and modern cabin.”

Cons:

“Boarding would have been improved by utilizing both cabin doors (front & rear). The entertainment system did not work during my 13 hr flight.”

Pros:

“Boarding was easy and. Convenient.”

Cons:

“Seats are pretty cramped, food quality was ok didn’t have a lot of variety in inflight movies.”

Cons:

“Arrival in Johannesburg was a nightmare due to queues at immigration – I nearly missed my connecting flight. This was not the fault of Quatar airlines but needs to be taken up with the authorities at OT Airport in Johannesburg”

Pros:

“The staff were welcoming and friendly. Their customer care is second to none. The food is excellent and i ate throughout my flight.”

Cons:

“The comfort was a bit below my expectations. Sitting on the seats along the isle was uncomfortable as they are closely placed. There is no enough room to move and to lean sideways when one wants to sleep. My tv was not working. The touch screen was not responding. However the friendly flight attendants shifted me to a vacant seat where the tv was working. The movie selection was limited. There were no documentaries about wildlife. Sport was also missing. We also need some news channels like Aljazeera, CNN & BBC so that we keep updated on issues happening throughout the world. This is very important especially to people like me who traveled long distances from South Africa to Los Angeles USA.”

Flight didn’t go to mombasa

Poor communication: Flight come directly to kigali , didn’t come via mumbasa. Favouring to Rwandan passenger to move from economic to bussiness class after flight depart. Where they don’t asked other older passenger who need more comfort. Rude staff : chekin airport at Mumbai. Talking in local language (marathi) while serving and no sorry no thank you attitude.

No choice of entertainment. Everyone watched the same thing.

Pros:

“Seat reclining was good. Fleece blankets were warm”

Cons:

“Blankets had a really bad smell Food options were very limited – even bread was eggless”

Pros:

“I was happy to avail of Wifi in the sky.”

Cons:

“No entertainment! For an major international flight, one expects some seatback entertainment”

Pros:

“New plane, fresh feel. Food is ok.”

Cons:

“Airline feels basic and no frills.”

Pros:

“Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport.”

Cons:

“Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy.”

Pros:

“The Flight attendants are all awesome and undesrtanding…and the open wifi ate Kigali airport was great.”

Cons:

“No vegetarian option Bad boarding procedures, no one gets direction and it was very slow”

Cons:

“THERE WAS MEAT INSIDE MY “VEGETARIAN” MEAL!!! This is totally unacceptable!”

Pros:

“Food and in-flight services”

Cons:

“Entertainment package”

Pros:

“Rwanda Air is the best”

Cons:

“Landing at Kigali was bit rough”

Pros:

“The planes and shuttles are nice and clean, and the staff are pleasant. I had a long layover in Kigali and the airline gave me accommodation and a food voucher (totally unexpected). Will definitely fly RwandAir again.”

Pros:

“Food and free WiFi. Ample seating space.”

Cons:

“Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled”

Pros:

“That there were not many people on the second leg and that the plane was clean”

Cons:

“The fact that we had an itinerary change with an extra stop (unannounced until 15 minutes before I boarded the flight) that delayed us by 1+ hours, that we were delayed from leaving Kigali by 1.5 hours and none of the crew could explain what was going on, that the rwandair staff was rude. I mean… It’s Rwanda so I didn’t expect much customer service (they are generally particularly bad by African, European, Asian or American standards) and I definitely wasn’t impressed”

Pros:

“Everything was perfect. On time arrival.”

Cons:

“Loud Nigerian co-passengers”

Pros:

“Timeliness, Service, Cleanliness Comfort”

Pros:

“The food initially given at 2:00am IST was really good and so I didn’t even have to wake up again to eat.”

Cons:

“The breakfast was not as appetizing.”

Pros:

“Good and clean planes, good service”

Cons:

“We had couple of ours delay and not well communicated”

Pros:

“Nice comfortable new planes.”

Cons:

“There wasn’t much not to like.”

Pros:

“Friendly staff, decent snacks and entertainment options”

Pros:

“New airline. Left 20 mins early.”

Cons:

“Nothing.”

Pros:

“The plane was nice and the captain gave good info.”

Cons:

“Why was dinner served at 2AM? They woke me up three times to serve drinks and food and the cabin lights were never turned off, for an overnight flight! The Kigali airport waiting area is awful, and the holding area made it so that every child had to use the bathroom as soon as we boarded.”

Pros:

“the snack was terrific!”

Pros:

“My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy.”

Pros:

“What did you like? the attendants were very kind”

Pros:

“Information during flight”

Cons:

“No TV or programmes to entertain slong”

Pros:

“Good”

Pros:

“Everything was on time and comfortable. Will take the same flight again in the future.”

Cons:

“Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!”

Pros:

“Good food, friendly and professional staff, a new and sparkling clean plane, swift retrieval of luggage upon arrival in Kigali. Thank you!”

Pros:

“Overall comfort and staff friendliness”

Cons:

“Landing was a bit turbulent”

Pros:

“Flight was delayed over an hour. Otherwise the plane was new, everything felt good, and I have nothing to complain about!”

Pros:

“The staff at the airports were friendly.”

Cons:

“After thorough check (and hours at the airport) at the holiday destination, Dubai, my luggage was deemed lost. The DXB lost luggage staff helped me complete a ‘lost luggage’ report. However, the staff member told me that ‘if’ RwandAir found my luggage, I would be responsible for going to the airport as RwandAir does not have lost luggage delivery like most airlines. For the six days of my holiday, I waited for phone calls and checked emails expecting to hear from RwandAir. I heard nothing, RwandAir had made no effort of any kind to locate my luggage they had mishandled. Upon flying back home, I checked with the initial airport (DXB), the transit airport (Kigali), and my final destination airport (Brazzaville). My luggage was not in any of the airports mentioned. In each airport, and the RwandAir office at the Brazzaville airport, I presented the initial lost luggage form from the prior week and it was apparent that nobody, no airport, and no office was interested in finding my luggage. RwandAir, at no point, apologized for losing my belongings or in any way attempted to make up for seriously harming my holiday- not to mention the fact that it appears I will never see my possessions that were last seen being taken by RwandAir staff at the beginning of my holiday travels.”

Pros:

“Like Kigali it was clean and efficient.”

Cons:

“Food is almost inedible”

Pros:

“Everything”

Cons:

“Time management”

Pros:

“I like the overall service in the plane.”

Cons:

“I didn’t like changing the boarding time.”

Pros:

“Planes were great and flight crew excellent.”

Cons:

“On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip.”

Pros:

“Planes were great and flight crew excellent.”

Pros:

“The crew is nice”

Cons:

“Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don’t keep us prisoners on a plane for hours… Stupid management decisions.”

Pros:

“movie dinner on each leg of the flight”

Cons:

“the movie didn’t finish in the first leg and they didn’t show it for the second leg, so I never learned the ending the flight arrived 40 minutes late”

Cons:

“We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!”

Pros:

“RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi.”

Pros:

“Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa.”

Cons:

“Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn’t see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes.”

Pros:

“The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early.”

Cons:

“Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don’t take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance.”

Pros:

“Nothing.”

Cons:

“This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me ‘avoid Rwandaair and precision airlines – they are both airlines that do not follow any regulations, and not just operational, but safety as well.'”

Pros:

“Crew were pleasant. The flight was comfortable.”

Cons:

“The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight.”

Pros:

“The flight times were perfect and the seats were comfortable.”

Cons:

“The food was just ok”

Pros:

“I always appreciate the cleanliness of Rwanda! This carries over to their planes too. Good staff on the plane. Too short of a flight for entertainment- it was amazing they even served the quick drink and snacks they did! Good on-time flights.”

Cons:

“After I bought my tickets the flights were rescheduled, giving us an 8 hour layover between flights… some in our party were stuck in the airport with nothing to do, and there is nothing to do in that airport. One question, when will passengers learn that listening to music or movies on the plane without headphones is really uncool?”

Pros:

“Free wifibat the airport and the charging stations”

Cons:

“Our stewardess was not the friendliest!”

Cons:

“Too much nonsense with carry on and check in language. I paid for my seat but they changed it for better balance of the plain. Really I weigh 165 lbs. Once the plane reaches altitude they let me take my seat. However the plane was barely occupied and somebody with closer and took my seat.”

Cons:

“The food is good k”

Pros:

“Amazing – they had a full dinner for a 9:55pm flight, with real silverware, complementary alcohol, for economy passengers! Crew extremely professional and efficient.”

Pros:

“The entertainment was good”

Cons:

“The food on the 2nd flight was bad”

Pros:

“Crew was great. Phenomenal even.”

Cons:

“Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me…”

Cons:

“Actually making the flight”

Cons:

“Movies , Wi-Fi , Live Shows”

Cons:

“On time”

Pros:

“Crew was very nice and attentive”

Cons:

“Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair.”

Pros:

“The crew was great! The entertainment was pretty good too.”

Cons:

“The cabin was WAY too warm.”

Pros:

“Food was good. Crew was kind and gracious.”

Cons:

“Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.”

Pros:

“Great staff and air flight attendants”

Pros:

“They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious.”

Cons:

“The delay to fly was the only issue”

Cons:

“Despite listing items desired for breakfast per seat assignment, flight attendant still got it wrong.”

Pros:

“A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time.”

Cons:

“Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats.”

Pros:

“The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight.”

Cons:

“Several delays and gate changes.”

Cons:

“The way the movies, needed extra parts. No touch screen”

Cons:

“Our flight was canceled and re-booked today. We’re so frustrated and inconvenience us. Very stressful! Swiss Air notification in email was sent short of notice.”

Pros:

“The seats in exit row were large enough for me to straighten my legs”

Cons:

“Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline.”

Cons:

“I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss”

Pros:

“The line for screening for initial security at Ben Gurion was ridiculously long. Almost one hour in line before we even could be interviewed.”

Cons:

“Boarding and in-flight experience were excellent.”

Pros:

“Everything except the seats.”

Pros:

“The flight itself was very enjoyable. The only negative aspect was that the first leg of the flight was delayed long enough that I almost missed my connecting flight and my baggage was lost.”

Cons:

“The real reason for the negative review is a combination of the cost of this flight, loss of my baggage and poor service after the flight. I paid nearly $4,500 for an economy ticket from New York to New Delhi. The first leg of the flight, from New York to Zurich was delayed long enough that I made my connecting flight to Delhi within seconds of them closing the gate and as a result my baggage was lost. Once I got to Delhi I had to take a connecting flight to Goa and then drive an hour to my destination, where I was attending a good friend’s wedding. All of my baggage was lost during transit by the airline, and unfortunately they never delivered by baggage to my hotel…so I was without formal clothes and normal clothes for the wedding for 4 days. The customer service line was no help, and the airline refused to deliver the baggage to me…the closest they would bring it was the Goa airport which was an hour and a half away.”

Pros:

“The flight was delayed from Newark to Zurich but they were able to rearrange my connecting flight before landing. The Swiss staff were very courteous and amicable. The food was also tasty.”

Cons:

“The flight was delayed by 85 minutes from Newark to Zurich”

Pros:

“Good staff, good boarding, good announcements”

Cons:

“The chairs are so small!”

Pros:

“Clean, modern plane, friendly and attentive crew”

Cons:

“Cramped space in economy!”

Cons:

“It was very late, with us on it.”

Pros:

“Comfortable flight. The crew was very nice and amenities were fine.”

Cons:

“My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening.”

Pros:

“The crew was excellent. They were very efficient and went about their duties without disturbing the passengers.”

Pros:

“Friendly Staff”

Cons:

“N/A”

Pros:

“Best food and attention that I’ve had on an airline in 20 years. Really. I was telling a friend today, Swiss Air started with drinks, gave us a Parisian baguette sandwich, gave us a healthy breakfast of yoghurt warm croissant butter jam orange juice, drinks again, and several passengers surrounding me got special attention, one woman with a baby, a disabled person, and a teenager that was 6’5″ was relaocated by the flight attendant without him even asking to a bulkhead seat for more comfort. You don’t see this kind a attention to detail on any US flights or US airlines, so I noticed it. It was as if I was traveling back in the 70’s or 80’s when Airlines would compete for our dollars with their service. I mentioned to my friend that if I had a choice and Swiss Air was one of the choices, I’d choose Swiss Air over any other airline.”

Pros:

“Stewards are very kind and friendly unlike those in US flights.”

Cons:

“None.”

Cons:

“Seats were a little uncomfortable, not the leg room but they just felt a little worn down and tilting forward”

Pros:

“The seats on Swiss’ A330-300 are so comfortable in economy. Easy to find a good position to sleep in. Embrear from Zurich to Oslo is tighter, but food and service like in the old days! Bravo!”

Cons:

“Nothing”

Pros:

“The flight attendant told me I had to keep my seat upright throughout dinner so the person behind me could eat. I wanted to sleep and couldn’t do so without reclining. The seats are tight but I was in the economy plus section so I thought she should have let me recline instead of physically moving my seat upright. And for someone who cared so much about the seat at dinner no one cared about me the rest of the flight. I slept through breakfast and no one left me a tray even. Plus, I had my seat back the rest of the flight including landing which I didn’t realize. Isn’t it their job to ensure our seats are in upright positions in case we forget or don’t realize? Just a very blasé crew.”

Cons:

“See above regarding the crew. It’s not that big of a deal but I really thought the crew was poor. Flight was short and easy enough though.”

Pros:

“We liked the chocolates, the little things matter. We liked the timing of the flight.”

Cons:

“The seats were old and uncomfortable and the arm rests did not go all the way up.”

Pros:

“good food, excellent entertainment selection”

Cons:

“late boarding, late take off, missed my connection”

Cons:

“Seating and foot space was uncomfortable to me.”

Pros:

“The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight.”

Cons:

“It was delayed a little.”

Pros:

“Fine”

Cons:

“Newark airport is awful. Can’t get food, can’t get coffee, can’t get a newspaper. I would try to avoid it.”

Cons:

“On my return journey I was told at check in that there were delays that would mean missing my onward journey from Zurich. I was then rerouted through Istanbul with the promise that I would be well compensated for my troubles. I was told that I would receive a certain amount for every hour I was delayed from my original arrival at end destination. Well I arrived 8 or more hours after I had originally expected (and the reason I booked with Swiss Air was because of the timing and the apparent luxury of the flight). Once I got back home and tried to pursue this amazing compensation I received some of the worst customer service ever and received 0 compensation for the experience. Very disappointed and will never fly swiss airlines again.”

Pros:

“Newer plane”

Cons:

“I have been flying to Asia on Asian airlines and maybe I have become accustomed to flights and crews that know how to manage a long flight. For example: The crew seemed tentative and untrained. Saw the crew once between the meal at beginning and the meal at the end. I wonder where they can hide for so long on a small plane? Too many announcements by the Captain — shut up and fly the damn plane! Do you think the crew might replenish the toilet paper on an 8 hour flight? on another note: Seat spacing is adjustable – very close seats Overall— underwhelmed”

Cons:

“I had a good seat, the plane was comfortable and the crew was nice”

Cons:

“Chrap food”

Pros:

“Night flight. Food is fine.”

Pros:

“Perfect service, on time”

Cons:

“Lights were on too long for an overnight flight”

Pros:

“All the meal and snacks were excellent! The crew was friendly.”

Cons:

“It was too warm during flight, not enough air flow. The lights are too bright and spread light to passengers during “sleep” time. The remote controls for the TV’s need to be cleaned. Passengers need to be reminded to not open windows during “sleep” times”

Cons:

“Very good”

Pros:

“Fast easy flight”

Cons:

“I think all was very good”

Pros:

“Super friendly staff, great service and delicious food. The competition has nothing compared to Delta. We’re switching”

Cons:

“Great flight but old regional jet”

Cons:

“The delay was totally unexpected and frustrating particularly when no bad weather around!”

Pros:

“You’re kidding!!!”

Cons:

“Seating 3 across. the passenger on the isle seat got served and the other passenger and myself were ignored. NO SERVICE!”

Cons:

“Very bad service, airline unrespectfull, discortesy”

Pros:

“surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat.”

Pros:

“Nothing”

Cons:

“I came from a long trip from France, the seat I was assigned was not reclinable, close to the restroom. I was totally exhausted from the previous flight, not able to sleep at all and when I tried to stretch my legs by sitting sidewards on the aisle a crew member keep bothering me to keep my legs out”

Cons:

“My ‘window’ seat had no window! Feeling was claustrophobic”

Pros:

“First class flight attendant shantee was fantastic. Breakfast was strange menu…but tssted ok.”

Cons:

“Better menu choice.”

Pros:

“I was seated in economy comfort. Compared with Delta’s Econoomy Comfort, I felt that the KLM seat had more legroom and greater recline.”

Cons:

“The dinner was awful. No choice of meal. Everyone got a small plastic contained filled with macaroni in tomator sauce. Nothing else. Incredibly bad. Breakfast was better. Sausage and eggs, melon, yoghurt. But who is in the mood to eat at 2 am?”

Cons:

“THE FLIGHT WAS 5 HOURS LATE”

Pros:

“Great service from boarding to landing”

Pros:

“Amazing crew and clean cabin.”

Cons:

“I checked two bags and paid for them. The flight was full. I dutifully got in line for zone two. Next thing you know, at least 25 people got to board early and have free bag check. Really? I should get $35 dollar refund.”

Pros:

“When I finally got off the plane”

Cons:

“Everything. No instructions, no pens or pencils, ignorant staff. Got to Cancun and waited 2 hours with no directions to just go they immagration. The forms were in Spanish and the staff could not translate. I’ll never fly Delta again.”

Cons:

“This was my worst EVER airline experience. It was delayed 27 hours and the snow was not the only problem. When we finally got on board a plane we sat on the runway for over two hours – then they FORGOT to load the luggage!!!”

Pros:

“Great experience. Left on time and landed early. Comfortable and great crew”

Cons:

“Wish there were more snack options”

Pros:

“The flight was very smooth and the landing also was very good. The selection of movie are plenty.”

Cons:

“Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta”

Pros:

“Attentive, respectful and nice crew, swift take off and landing and awesome views”

Cons:

“Nothing. Everything went well”

Pros:

“Almost everything.”

Pros:

“Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies.”

Cons:

“Seats too small ant could not watch Movies beacause the screen was defective.”

Pros:

“I usually have had great experiences with Delta. The meal selection was limited. By the time they made it up to my seat they had run out of what we wanted. Also, the entertainment system at my seat and my husbands wasn’t working well. One of the bathrooms had a cabinets Tvst oliiiooooiiooooioiooiiiooiio”

Pros:

“Smooth flight in time. Didn’t realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain.”

Cons:

“Cramped seats and the food wasn’t that great. Plus final meal was served late which lead to quick eating and feeling rushed.”

Pros:

“I liked that we got to my return destination early”

Cons:

“The were no outlets and the wifi was not working. That’s a big deal for me because I needed to do work on the plane!”

Pros:

“The flight was calm”

Cons:

“What I didn’t like is the inconviece where we had to change flight hour and aircraft and move to another one and we were delay for one all hour plus the 3 hours that we were there before the hour of departure that is really really bad”

Pros:

“Nothing”

Cons:

“In between Delta and Aeromexico changed my flight and made me travel more than 24 hours. In addition, I was traveling with a suitcase and nobody was able to pick it up for me. Layover time was 6 hours originally. Service from Aeromexico at JFK is the worst”

Pros:

“Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I’d reclined the seat.”

Cons:

“Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!”

Pros:

“I got off the flight at out side,but i forgot to carried my small bag .and then the Crew returned me the bag very soon.they were very kind,thank you very much.”

Pros:

“Delta never used to be my first choice in airlines, but of my recent experience with them has been excellent. The people from the counter to the plane have been professional and courteous. This is why I will fly with them more frequently.”

Pros:

“Movies”

Cons:

“Lack of legroom in economy”

Pros:

“Overall the actual flight was good..landing was kind of hard but I’m alive so not stressing that”

Cons:

“..but the multiple delays are ridiculous, I would not fly Delta if I had a feasible choice.”

Pros:

“The staff tried their best to help out with the situation. They passed out waters and apologized. I always love the Delta entertainment (so many great selections)!”

Cons:

“Stuck in the plane without AC for an hour! We were stuck behind 14 other planes in line to take off and I understand delays happen but the AC wasn’t working for some reason and it was extremely hot. The passengers were all super uncomfortable. I wish if they knew we were going to be delayed that they would let us just wait at the gate vs. suffer in the sauna plane.”

Pros:

“Service from the crew.”

Cons:

“Quality and comfort of seats. Quality of food. The TV screen was from the 80s.”

Pros:

“The boarding was efficient”

Cons:

“Three hour departure delay. No explanation given. No apology.”

Pros:

“Everything was pretty good like usual, except when we landed we sat on the runway for 45 minutes waiting for a gate as ours was occupied by a plane that was having mechanical issues. Not great.”

Cons:

“Flight was delayed for very 4 hrs sat in plane for 2.5 of those. Flight was delayed dye to strike in Barcelona. But replacement plane had fueling problems delaying the flight another 2 hours”

Pros:

“Nothing”

Cons:

“3.5 hour delay due to lack of co-pilot. No consessions for delay when asked at gate. Lack of leg room. Broken tv, I asked twice to be fix nothing was ever done.”

Pros:

“The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive.”

Cons:

“I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I’m quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn’t any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job.”

Cons:

“Most everything was excellent, however my 2 year old daughter’s in seat entertainment screen wasn’t working. It was a full flight and there was no option to change seats. I brought it to the flight attendants attention however she wasn’t able to reset it. A 7-hour flight from NY to Zurich travelling with small children without the movies was not as pleasant as it could have been.”

Pros:

“Nothing”

Cons:

“First day our flight got canceled 1 hour before leaving the airport. No good explanation given. Planes were landing and departing from Columbus just our flight got cancelled which made no sense. Over the phone no one was really helpful. Very bad experience with Delta”

Pros:

“At least the plane didn’t return to the gate and we departed 7 hours late.”

Cons:

“All the delays and gate changes with no explanations and only informed via text message. The weather wasn’t even that bad. Missed the connecting flight to Bucharest and part of vacation time.”

Pros:

“Delta Comfort seats”

Cons:

“Delta employee who drive shuttle to connection stopped to drop off a passenger and proceed to chat w other workers thereby getting me to my gate late and missing my connection and getting me to Florida almost 3 hours later than planned. Agents at desk in JFK were rude. There was another Delta employee also on the shuttle who was the only one who seemed to show concern. He alerted the driver, called the boarding gate and led me to it.”

Cons:

“Delayed 3 hrs missed connecting flight waited 3 hrs for next one”

Pros:

“Good entertainment with games for kids, movies etc.”

Cons:

“No meals (5+ of flying), need to buy earphones, no place for hand lauggudge”

Pros:

“The crew from SYD to LAX was absolutely excellent! The food is always plenty and hot, and I really appreciate being given a whole bottle of water. Also, thank you for leaving snacks out for us especially those who sleep through the meal service. Very satisfied with the airline so far!”

Pros:

“Nothing.”

Cons:

“My flight got cancelled. Terrible customer service. My bags didn’t travel with me. My vacation got screwed up.”

Pros:

“Timelines of flight and courtesy of staff”

Cons:

“Less waiting at Istanbul airport for next flight”

Cons:

“It was a great experience”

Pros:

“The staff the staff the staff. They made the trip so enjoyable. The A330-300 aircraft was smooth and silent. Very impressed”

Cons:

“The seats in business class were not as soft as they could be but very impressed overall and good value for the cost of the business class ticket”

Pros:

“Everything else but seats.”

Cons:

“Seats are very small and there is not much room even though I am only 5.4 and 140 pound.”

Pros:

“The service was very nice and courteous”

Cons:

“The seats don’t match up to the comfort level and privacy of the other airlines”

Pros:

“everything”

Cons:

“i liked everything”

Pros:

“The crew, the food and the entertainment on demand.”

Cons:

“A frightful flight due to the footstomping, loud, singing, annoying, intimdating andintoxicated English football fan onboard; who were heading from Istanbul to Ukraine for football finals between Liverpool and Madrid I believe. Their behavior made the trip the worst I have ever experienced. As I was seated in the business class section, I can only comment about what I saw and heard there. In that cabin, the cabin crew served alcohol to people that were clearly drunk, yet continued to provide more alcohol. The finale was when the rear section of the plane broke out in vulgar and loud football songs; being picked up by the drunken holigans in the business class section. At this point I was fearful for my physical safety knowing the history of footballers fueled by alcohol. In addition, had there been an onboard emergency, a planeful of drunk passengers would have added to the potential for disaster.”

Cons:

“My baggage was lost and I have yet to receive it.”

Cons:

“Options for vegetarians were not really good.”

Pros:

“Quick assistance when connection flight messed”

Cons:

“Too frequent delays. Both directions connection flight missed, due to delayed flight. Both delays seems happened due to landing queue load (plane rounded in air more than hour before landing)”

Pros:

“First leg (Mia to Instanbul) crew was excellent!”

Cons:

“second leg (Istanbul to Johannesburg) crew were rude!!!”

Pros:

“Dinner served was very good, American Airlines need to learn from foreign airlines.”

Cons:

“Comfort of the seats.”

Pros:

“Service, food, staff—all excellent!”

Cons:

“The cabins on both flights were too warm.”

Pros:

“Great service in the airplane plus they offer some amenities like slippers, tooth paste and toothbrush, they offer you wet towels to clean and refresh yourself during he flight. Really good.”

Cons:

“Very disorganized the gate checking, staff ne d hospitality training . You ESP not have time for your queries and concerns . They are always in a hurry to finish talkign to you . Poor hygiene. The bathrooms are very dirty and has nomjand soap to wash your hands . Male staff in board come across unpolite. ingelt inwelcomed by the male flight attendant port side at the back.?”

Pros:

“Food, no delays, entertainment, price”

Cons:

“No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)”

Cons:

“There were some passengers didn’t allowed to get on a flight because of over booking. Some of them didn’t speek English and didn’t understand why thy have to stay in the airport.On the other hand I saw how the officials laughed at him because he tried to fight for the place on the flight by using a foreign language. It is an ugly phenomenon that does not respect people”

Pros:

“Good entertainment system with lots of options.”

Cons:

“The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest.”

Pros:

“Boarding”

Cons:

“Line for Lugage Check’in was the same regardless of online checking, which make me to think why bother to check online.”

Cons:

“Seats were horrible – I’ve never been so uncomfortable on an international flight. Also, seat was broken and I couldn’t push it back for sleeping. Flight attendant tried to help be but seat was broken”

Pros:

“food is always good..crew too”

Cons:

“less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers”

Pros:

“Outstanding service Excellent food Adequate entertainment Seat recline was good for economy”

Cons:

“For a long flight (8+ hours) legroom on this Airbus was quite cramped Again poor boarding announcements resulted in very chaotic boarding process”

Pros:

“On time”

Cons:

“Nothing”

Pros:

“Movies”

Pros:

“El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge.”

Cons:

“El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11.”

Cons:

“Luggage was held back in Istanbul. It was broken into and never made it to NYC. They shipped to Texas at which point it had been opened and rifled through. Unprofessional.”

Pros:

“I eventually arrived at the destination.”

Cons:

“Difficult to communicate with cabin crew due to lack of English. Flight was delayed by 1 hour. General atmosphere on plane was chaotic I think due to the small plane and length of flight as large numbers of people needed to use toilets.”

Pros:

“The plane ride was very smooth. The attendants were kind and helpful.”

Pros:

“Not trying to be flattering here but it really is a good airline.”

Pros:

“Everything”

Cons:

“Waiting over 2h in the customs in Istanbul.”

Pros:

“The entire inflight experience was great from start to finish.”

Cons:

“I approached the Transfer Desk when there was no line and asked the person working if it was possible to switch to an exit row seat because of my height. The man helping me lied to my face and told me that he could not make the change because the flight was full. when I got on the plane, there were over two dozen empty seats. It was very clear that he just did not want to invest the few seconds it would take to address my concern, or give me a credible reason why he could not make the change.”

Pros:

“The variety of films on show was decent”

Cons:

“The crew skipped our aisle whilst delivering the toiletry bags, some announcements were made purely in Turkish without regard to English passengers. The boarding gate from Istanbul was opened much later than the advertised times.”

Cons:

“I like it everything. Turkish airline was great flight with great food and great service during the flight , great way to flight , thumbs up Turkish airline !!!”

Pros:

“excellent food, service”

Pros:

“SEE above”

Pros:

“I liked Sofia airport personnel friendliness”

Cons:

“No entertainment system, flight attendants are not very friendly.”

Pros:

“Wonderful service and amazing food.”

Cons:

“Beds weren’t flat on business class. My feet were hanging all the trip.”

Pros:

“I liked the crew”

Cons:

“The security at the Turkish airport. There were very long lines, people pushing each other, screaming. Security put some extra stamps for particular people randomly. There were three women from the same country with the same type of passport who one of them happened to be pregnant. They put extra stamp on her passport. When I asked one of the security why her he said it was random and it was American procedure. The woman started screaming after she was checked twice more and they started to use a detector on her belly. It was all crazy when another family was checked and the security decided that the three kids were okay but the parents weren’t. The security told the parents to separate themselves from the kids for double checking. The father started screaming as well. It was all horrible.”

Pros:

“Everything was perfect during the flight.”

Pros:

“Arrived on time even though it was late departing.”

Cons:

“Crew never informed us why they were late departing. Boarding the airplane was problematic.”

Pros:

“Excellent flight: unique entertainment, good food, nice attendants, only good surprises!”

Pros:

“The company gave us a hotel for the layover.”

Cons:

“Seats uncomfortable”

Pros:

“The flight out of JFK was late. I was seated way in the back. If the steward had not thought to offer me an empty seat way up in the front, I would not have made my connecting flight.”

Cons:

“my seat back did not recline.”

Pros:

“The food was great, entertainment was excellent, flight crew was pleasant, seats were pretty comfortable.”

Cons:

“Flight left over an hour late and I nearly missed my connection as a result.”

Pros:

“- nice treats around take off (turkish delight and Superman v Batman Chocolate cake) – good in-flight entertainment selection”

Cons:

“- service was slow and steward/esses took awhile to respond to service calls; were not that friendly – trash wasn’t picked up”

Pros:

“Fast. Tasty food. Good movies. Great Service.”

Cons:

“N/A”

Pros:

“Crew was lovely.”

Cons:

“Heat on flight was too high the second half.”

Cons:

“old plane . . . showing wear and tear. no wifi”

Pros:

“I would like to rate overall as excellent site won’t recognize my attempt Food was better Nyc p,Istanbul,Rome then returning.service was always pleasant and attentive. Seats better then most. I will use Turkish airlines again”

Pros:

“Overall everything was good, I liked the entertainment and food the best.”

Cons:

“I had no issues.”