Writing a business plan

A business plan documents your objectives and the strategies and structures you have in place for achieving them.

Your business plan should explain how you will manage all the important aspects of your business, from products and services to operational plans and finances.

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Video: Writing a business plan

Watch our video on why you should write a business plan for your new or current business.

Topics include:

• why it’s important to create and review a business plan
• the information to include in your business plan
• using a business plan to achieve your business goals
• downloading and completing our business plan template.

Transcript of video

Use a business plan to:

• help you start a new business
• help you improve the performance of an existing business
• attract funding for an investment
• communicate business progress to stakeholders
• communicate business goals and objectives to internal staff members
• attract potential buyers for the business.

A business plan is a ‘living’ document, so it should evolve and change—think of it as an operating guide for your business throughout the start-up, operations and succession phases.

Download and write a full business plan

Download our free full business plan template and use the guidelines below to write a plan for your business.

There are also other templates available that may better meet your needs—visit business.gov.au.

You should customise your chosen template to suit your business and industry.

We explain below how you can start with a 1-page business plan to ease you into the process of completing the full business plan.

Business plan elements

The elements of your business plan will vary depending on:

• what phase your business is in (starting, running, selling)
• the industry your business is in
• how you choose to use the plan (e.g. for internal development purposes).

Every business plan will be different, but they will generally include similar elements. The sections of our business plan template are listed below—use these as a guide when completing it or as a reference when creating your own.

• 10.1 Review and update business goals
• 10.2 Make a schedule to review your actions

The final section of the business plan should include a set of actions to take before you review your business plan next, and check your progress. This should be over a 6–12 month period, based on the business goals outlined in your plan.

Set a regular review date for the actions and the business plan. Assess which actions have been completed, which remain outstanding and which require updating to help your business plan remain relevant.

Read about skills for running a business to consider ways to improve your time management and leadership.

Optional business plan elements

While not essential, the following can supplement your business plan.

Business vision statement and business values

A comprehensive business vision statement defines what your business does and why it is important.

This could be added in more detail in your business plan and referred to in your executive summary. Find out how to create a business vision.

Business values are the principles, beliefs, and standards of behaviour that guide your business. Including this in your plan will better reflect your goals for the business.

Customer journey strategy

This section could include details of your business’s key customer service strategies.

Consider mapping out the intended customer journey—the intended path customers will follow when interacting with your business.

Start with a short business plan

A 1-page business plan can be a good place to start your business planning.

It can cover only high-level information about your business value proposition (i.e. why a customer would want to buy your products and services) and business model.

A one-page plan can include details about:

• your business vision and values
• projected income and expenses
• identified business risks
• the customer segments you intend to target
• the value proposition of your business
• channels that could be used to reach your target customers (e.g. direct or online marketing)
• your customer service plan
• how you will receive payment for products and services
• the activities needed to achieve your outcomes
• the resources you will need
• details of any partners you will use to provide goods and services
• the cost structure for your products and services (based on all items as listed in the plan).

You can search online for tools that can help you create this plan—for example, a value proposition canvas or business model canvas.

Once you are satisfied with this short business plan, you can use it as the basis for your full business plan.

• Last reviewed: 8 Dec 2022

• Last updated: 8 Dec 2022