What is Digital Transformation? | VMware Glossary

Digital transformation is defined as a change in processes or products that is driven by the evolution of new digital technologies. It is the process of using digital technologies to create new—or modify existing—business processes, culture, and customer experiences to meet changing business and market requirements. This could include improving customer experience, business processes like supply chain management and order fulfillment, or organizational culture through employee training and development programs.  

The speed of technological change continues to become more rapid, which means that companies need to focus on innovation and agility to compete. Businesses that fail to adapt to the evolution of digital technologies will be left behind, and their products or services are likely to become obsolete. Understanding the breakdown of why digital transformation occurs and the main components will enable business leaders to prepare for the next digital wave.