What Skills Needed For A Business Analyst | 11 Key BA Skills To Excel At

Problem-Solving Skills

As a business analyst, you must be a person who thinks outside the box. Every project that you do will always needs a solution and will need to address underlying problems and need problem analysis skills. For this reason, you should be able to use your creativity to escape the standards and seek different solutions. Innovations are always welcome, especially when they save investments, time, and resources. To be a good business analyst, you should be able to propose creative solutions in the company and always be open to new ideas.

Interaction Skills

This skill is related to communication with people of different profiles. You should have the right skills to interact with different people of different levels in an organisation. These are the executives, sponsors, team members, developers, and end-users. In addition to this, a you should be able to moderate discussions effectively, have the ability to influence others, and the ability to teach.

Listening Skills

In addition to observing the lines, you must also be a good listener, keeping a focus on what others are telling you. That way, there will be no doubt about understanding each other needs. Communication is incomplete if one party does not understand. Summarising and rephrasing is an effective way to understand what you are saying. This will ensure important facts are not overlooked.

In addition to this, good listening skills will allow you to make better use of each meeting and develop your activities more safely. In addition, being a good listener will make sure that you are fulfilling exactly what was agreed upon. Attention should also be paid to body language.

Observation Skills

Observing the company’s various stakeholders, customers, project managers, and everyday situations helps the professional to develop a more accurate analytical sense. This will enable him to have a better reading between the lines. This automatically makes it easier to identify opportunities for improvement. For example, in a business meeting, as an observer, a BA can identify requirements that the customer has not yet realised he needs. Acting on these needs is one way of demonstrating the company’s care in offering the best solution.