Vietnam Airlines | Optiontown – Unique Travel Options for upto 75% Less.Business Class Upgrades, Empty Seats, Lounge Access and many more.

FAQs

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What is Upgrade Travel Option (UTo)?

• Upgrade Travel Option (or UTo) allows you to upgrade to {cabin_2} class or {cabin_3} class on Vietnam Airlines and enjoy the luxurious comforts and privileges for a fraction of the regular price (up to 75% less). With UTo upgrade, you get all the premium class services, including the luxurious flatbed or comfortable reclining seats, gourmet meals & drinks, exquisite business hospitality, priority check-in & boarding, priority baggage reclaim, additional frequent flyer miles, faster security checks etc. Move up to a life of luxury!

  How does it work?

  • If you have a flight booked with Vietnam Airlines, you can sign up for UTo for a chance to upgrade to {cabin_2} class or {cabin_3} class for up to 75% less.
  • You will be notified via email about your upgrade status usually 1 to 3 days but no later than 4 hours before the flight departure. If not upgraded, the upgrade price will be refunded to you within five days after the flight departure.

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What are the benefits of Upgrade Travel Option?

• Upgrade Travel Option (or UTo) allows you to upgrade to {cabin_2} class or {cabin_3} class on Vietnam Airlines and enjoy the luxurious comforts and privileges for a fraction of the regular price (up to 75% less). With UTo upgrade, you get all the premium class services, including the luxurious flatbed or comfortable reclining seats, gourmet meals & drinks, exquisite business hospitality, priority check-in & boarding, priority baggage reclaim, additional frequent flyer miles, faster security checks etc. Move up to a life of luxury! If you are not upgraded, the Upgrade price paid for your upcabin will be refunded automatically to you within 5 days after the flight departure.

  The UTo benefits may differ based on flights. For exact benefits and/or conditions, please check the UTo Rules at the time of UTo Sign-up.

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Which class can I upgrade to?

• You can signup for an upgrade to all classes of travel offered by your airline. For example, you can upgrade from Economy to Business, Economy to First and Business to First class. If your airline also offers Premium Economy, then you can also upgrade from Economy to Premium Economy and Premium Economy to Business or First.

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How do I maximize my chances to get an upgrade?

• Tips to maximize your chances to get an upgrade – Availability of Upgrade Travel Option (UTo) is limited. So, signup for UTo soon after purchasing your ticket. – The more frequently you sign-up, the higher are your chances to get an upgrade. – If available on your flight, select upgrade options for all premium cabins.

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