Unidentified Network on Windows 10 & 7 (9 Solutions) | Drivers.com
The internet is a lot of fun, but what if you are unable
to access it. What should you do when you get the “Unidentified network” error?
In case you are unable to connect to the router and are
getting “Unidentified network” error, along with “no internet access” in the
network connection window, don’t lose heart. In most cases, simple
troubleshooting steps can help fix the underlying issues, allowing you to enjoy
the net like before.
In this step-by-step guide, we’ll discuss all the
necessary steps to fix the unidentified network issue on Windows 10/Windows 7. So
let’s dive right in.
First,
Test the Internet
It is possible that the problem may not be with the
Internet itself but rather with a specific website or application. Therefore,
before you do anything else, check whether the internet is working.
Open your internet browser and visit google.com. If the
page loads, it means your internet is working fine and the problem is with the specific
website that you are trying to access.
Solution
1 – Resolve Issues with the Router or Modem
In case you are sure the problem is with the internet,
first check if there are any issues with the modem or router. Since every
networking device works a bit differently, the following steps are meant to
serve as a rough guide only. For specific details, we recommend you to check
the modem or router manual.
Switch off the router or modem and then switch it back
after a couple of minutes. Now check if you are able to access the internet. If
not, perform the steps shown below.
For
Wired Connections
- Make sure the Ethernet cable is properly
connected to the PC - Make sure the same cable is also connected to
the modem or router - Check there’s no damage to this cable
- Check all cables are securely connected in
the router. At times, a loose cable is the cause of no internet access - Make sure the cable of your router or modem
is securely connected to the port - In case you use a powerline adapter, wireless
access point, or any other netwrorking equipment, make sure the connections are
working fine
For
Wireless Connections
- Make sure the WiFi light on the router is
turned on. In case it is not, inform your ISP and ask for assistance - Try to reconnect to your network. If it is
available, enter the password correctly
In case the problem persists, move on to the next
solution.
Solution
2 – Update Your Network Card Driver
An obsolete or malfunctioning network card driver can
cause internet connectivity issues. You can update the network card driver
manually or automatically. While the latter is a far easier and much faster
option, we have listed both the methods below, so you can decide which one will
work better for you.
Update
the Network Card Driver Manually
- Press Windows key + X key simultaneously to
launch Device Manager - In the Device Manager window, locate and
expand network adapters - Right-click your network adapter and then
click Update driver - Now click Search automatically for updated driver
software - Wait until Windows is able to find a driver
and reboot windows
At times, Windows is unable to find the latest driver. In
that case you can uninstall the problematic driver and reinstall it.
Here are the steps to follow:
- Press Windows key + X key simultaneously to
launch Device Manager - In the Device Manager window, locate and
expand network adapters - Right-click your network adapter and then
click Uninstall device - After the system has uninstalled the driver,
restart Windows so that it can reinstall the network adapter driver
Update
Network Driver Automatically
If you think that the above-mentioned method is
time-consuming or complicated, you can use a reliable driver update tool such
as DriverDownloader
to update outdated drivers at a click of the button.
DriverDownloader is
free to download, install, and even run. However, you will need to register it
to get automatic driver updates. The best part of this tool is that it has a
30-day money-back guarantee, which basically means you can try it out safely.
If you didn’t like it, you can always get a full refund.
Here’s the link to download DriverDownloader.
Start Download
Solution
3 – Run the Network Troubleshooter
It’s worth giving the in-built network troubleshooter a
try. You may just be lucky enough that this tool will resolve the problem
without any help from you.
Here are the steps to follow:
- Press Windows key + I key simultaneously
- In the Settings window, browse to Network and
Internet - Click Network troubleshooter
- Let the tool run and wait for it to finish
Now check whether the problem is fixed. If not, you may need to renew the IP address.
The root cause of this problem could be your IP address
configuration. To fix the issue, you need to release the current IP and renew
the IP address configuration.
Here are the steps to follow:
You may also try flushing the DNS to check if that has
some effect. Here’s what you need to do:
- Type this command in the command prompt
Once you’ve run these commands, exit command prompt. Now check whether the issue is fixed or not.
Some users were able to fix the problem by resetting the system’s TCP settings. We recommend you to give it a try. Here are the steps to follow:
Solution
6 – Temporarily Disable the Antivirus Program
Sometimes, this error occurs because of a third-party
antivirus program. Therefore, you should check whether that is the case with
you or not.
Disable your third party antivirus program temporarily.
The exact steps may differ from one software to another, but you can use these
steps for reference:
- Right-click your antivirus program’s icon in
the system tray (Those using Avast Antivirus must click on the orange icon) - Disable the software temporarily, say for 1
hour (Avast users need to highlight Avast shields control and then select
Disable for 1 hour)
Now check whether you are able to access the internet or
not. If you are, you may choose to disable the third-party antivirus software
permanently and use the in-built Windows Defender or some other third-party antivirus
software.
Solution
7 – Temporarily Turn Off Windows Firewall
It is possible that the Windows Defender Firewall, an
in-built security application that manages as well as filters network
transmissions, might be the cause of this error. To rule out this possibility,
turn Windows Defender Firewall off temporarily.
Here are the steps to follow:
- Press Windows key + I
- In the Settings window, locate Windows
Defender Firewall and choose Windows Defender Firewall - Click Turn Windows Defender Firewall on or
off in the left-hand side - Check both Turn off Windows Defender Firewall
(not recommended) boxes - Click OK
Now open your internet browser and see if you are able to
connect to the internet or not.
Solution
8 – Set Unidentified Network as Public or Private
Another solution that has worked for some users is
setting the current unidentified network as public or private.
Here are the steps to follow:
- Press the Windows logo key on your keyboard
and type secpol.msc and then click secpol.msc - Click on Network List Manager Policies in the
left pane and then double click on Unidentified Networks in the right pane - Under the Location type box, select Private
and select User can change location under the User permissions box - Click the Apply button and then click OK
Solution
9 – Change DNS Servers
You may also get this error because of a faulty DNS server. Here’s what you need to do: