US-Business Pro – Careers at Apple

As a Business Pro, it’s your job to drive sales and awareness of Apple’s products for the business community. You keep customers engaged by leading briefings and workshops that showcase how Apple and third-party technology and services can help them build success. With the help of customer relationship management (CRM) tools, you plan and forecast business performance through account management, pipeline building, and opportunity management. You develop account plans to start and expand adoption of solutions across the Apple ecosystem — and deepen adoption within an organization. To ensure compliance with policies and procedures, you maintain a deep understanding of all retail business programs and offerings. Working closely with store leadership, you assess accounts’ individual needs and work to support the transition of those accounts to the Apple team that will best meet the customer’s specific needs.