Skype for Business, now part of Microsoft Teams Reviews & Ratings 2023

Skype for [Business] is the default communication tool used across our organization for all parallels – Tech, Finance, HR. Even interviews for our firm are done via the platform. A major part of our office infrastructure depends on Office 365 suite and [using] Outlook for mails and calendars. Thus, the need was for an instant communication platform, customizable for enterprise, that could integrate well with these, and what better option than another Microsoft product. Skype makes it easy to reach out to any person within the firm via just her/his name or email ID, start instant chats, retrieve them via outlook, share screens, video calls, and voice calls – all of which are used roughly 20-30 times a day on average by an average employee. For an organization with over 90000 employees, a tool that could integrate well with the existing Outlook infrastructure, and provide a means for communication, voice and video calls, screen sharing, and office status (Available/Busy/OOO etc), Skype was the best possible option. Noteworthy that Skype for [Business] was started being used at a time when MS Teams was not launched yet.