Singapore Airlines Business Class Review: A350-900 Long Haul Seattle to Singapore – Intentional Travelers

We just finished our first Singapore Airlines trip in business class to Singapore from Seattle, and it was awesome.

We have flown with many airlines and have found time and time again that Asian-based airlines are on another level with their product and service, especially compared to US-based carriers.

Though our first flight was 16 hours and our second flight a whopping 1.5 hours, both flights had warm and thoughtful service, good food, and comfortable accommodations.

We both left feeling like we would love to fly with Singapore again. And visiting Changi airport in Singapore was a HUGE bonus experience. 

How We Booked $7000 in Singapore Air Business Class Using Points and $24 in Fees.

We have been wanting to go back to SE Asia since the pandemic first started. We found that the best use of our Chase Ultimate Rewards points was to transfer them to Singapore Airline’s Kris Flyer miles program.

We then found Saver award flights for business class (which is about 20,000 miles less than their regular award fare). We booked two business class flights for 90,500 miles per person + $12.30 in fees.

Did you see that minuscule fee amount? (I’m looking at you British Airways.)

A quick search for future flights with the same route shows me that the current value for the same itinerary would be $3242.50 OR 107,000 miles.

The only other comparable option to get from the US to Asia would be using Alaska miles and booking their partners. However, earning Alaska miles is a lot harder than Chase points.

• First flight: Seattle to Singapore in business class on the A350-900 long haul. This is a 15-17 hour flight with 2 meal services (plus on-demand dining).

• Second flight: Singapore to Ho Chi Minh in business class on the 787 Dreamliner. This is a 1.5 – 2 hour flight with 1 meal service.

This Singapore Air Business class review will cover just the first portion of our itinerary: Seattle to Singapore. Feel free to click on any of the content items below to fly ahead to your specific area of interest:

Table of Contents:

Singapore Air Business Class Check-in

Of the whole journey, checking in and going through security usually seems to be the most stressful and anxious part. There are so many variables out of your control (traffic, weather, staffing issues, etc…) that can affect the amount of time needed from ticket counter to boarding gate.

We took this flight during the holiday season of 2022, the year that will be remembered for total chaos at airports. It was the perfect storm of terrible winter weather throughout the country (thousands of flights cancelled over several days) combined with high demand holiday travel and staff shortages.

We heard that SeaTac airport was experiencing a lot of delays and security lines that went to the parking garages. So we gave ourselves about 3 hours to check in and go through security.

Unfathomably, we were able to go from the ticket counter, through security, and end up in the lounge within 20 minutes!

The ticket counter for Singapore Airline is located towards the end of the main terminal. It’s a less trafficked area compared to the domestic flight ticket counters. It also seemed that Singapores counter was the only one open in this area at this time.

The Singapore Air ticket counter has dedicated lanes by cabin class (Business, Premium Economy, and Economy).

Here are some answers to frequently asked questions about the Singapore Airlines Business class check-in process:

Can you check in online or using the app? Any benefits of doing so?

Singapore has a dedicated app and I tried the check in process there and through the web portal. However, since we had to provide our COVID documentation, they would not provide us a boarding pass after checking in online. 

Also, you need to drop off any check in bags at the desk so I’m not sure if there’s any benefit to checking in early online.

What documentation do I need to provide at check in?

You’ll need to provide your passport and depending on the destination, proof of COVID vaccination, and Visa information for the country of your final destination.

We were on a one-way ticket and we weren’t asked for any return flight info.

What is the baggage allowance for Singapore Air business class passengers?

Business class passengers are allowed 2 checked in bags per passenger at ~70lbs (32kg) each. Checked bags are given a special priority tag which theoretically means you’ll get them sooner than others.

For carry on baggage, Singapore’s website says business class passengers are allowed 2 bags per passenger of 15lbs (7kg) each.

The ticket agent weighed both our checked-in AND carry on bags. I haven’t had my carry-on bag weighed in a long time (usually with budget airlines). 

Does Singapore Air provide TSA-Pre?

Yes. Because we entered our Known Traveler number in the Singapore website prior to check-in, we were issued TSA Pre on our boarding passes.

On the boarding passes there was also mention of a “Premium lane” but it wasn’t explained to us since we had TSA Pre.

For Business class passengers, lounge access is also printed on the boarding ticket. Details are below.

View of the check in area.

Dedicated check in lines.

Once we checked in our bags and received our boarding passes, we were instructed to head to the dedicated TSA Pre-check area towards the left of the ticketing counter.

At TSA we encountered NO LINE and breezed through security. We highly suggest going through the Global Entry process to get TSA Pre Check. It’s quicker than the normal security lines and nice that you don’t have to remove items from your bag or off your person.

Having passed through security, we made our way to the S Gates via the underground airport train.

Follow the signs and head downward on the escalators. The S Gates is also where the business class lounge is for Singapore Airlines business class passengers.

Singapore Airlines Business Class Lounge Seattle

For the Singapore flight from Seattle, business class members are given access to “The Club SEA” lounge which is located in the south terminal gate area, after taking a short ride on the airport train.

Once you arrive at the S Gates area via the escalator from the train, head left. Don’t do what we did, which is go around in a circle looking for Gate S9 where they say the lounge is located.

Again, go left and look for signs for “Airline Lounge” and you’ll find the elevator for the lounge.

The Club SEA is a shared lounge, being that Singapore only operates 1 flight from Seattle. It’s also a Priority Pass lounge which we could have accessed using our Capital One Venture X card (or from our Chase Sapphire Reserved card we used to have).

Elevator to the Club SEA Lounge

Entrance to the Club SEA Lounge

Food area at the Club SEA Lounge

Food options at the Club SEA Lounge

The lounge was pretty spacious and empty when we arrived at 6am. It started to fill up around 7:30am but there were more than enough seating to accommodate traffic.

The food selection was sparse for a lounge this big, but we weren’t planning to eat before our flight anyway. It’s just a decent place to get some work done while waiting.

It’s not a lounge I would go seeking out or get to the airport early for. We were saving that excitement for our first visit to Changi airport in Singapore.

Singapore Airlines Business Class Boarding Process

For our Seattle to Singapore flight, we were scheduled to leave from the South Terminal, gate S11.

The boarding process was fairly straight forward if not a little chaotic. At S11, the boarding takes place in a corner alongside a wall of windows. Singapore tries to line up different cabins all at the same time and then board them group-by-group.

You can already imagine the issue with this. First, there wasn’t a lot of space where the line up area was (especially for a big flight).

Second, they also lined people up with no physical boundaries to keep people in their lines. I chuckled a bit as one of the ticket agents frustratingly tried to corral passengers to specific lines.

Finally, when people see other people getting up and queuing up in a line, they want to get in that line, too, even if they aren’t sure what it’s for.

Singapore, it’s strange for me to say this, but you should model your boarding after Southwest. Call each boarding group one by one and have them get ready, then board them, then call the next group up.

I was amazed at the frustration and how easily this could have been remedied with good communication.

Singapore Air boards in groups and though our business class ticket said “Group #2”, they never announced that number, neither to queue up OR that group number was ready to board.

After people needing extra boarding time were welcomed, Business class was next to board. I would highly suggest lining up in the Business Class line area when you start seeing those needing extra time boarding.

First thing we noticed going from the jetway to the plane was what seemed like the whole crew welcoming us on board. One crew member escorted us as a pair to our seats.

I have to say that I’ve heard great things about Singapore Air crews and we were already impressed with them from the beginning.

We arrived at our window seats, 14K and 15K, and were promptly offered with a pre-departure drink of champagne, orange juice, or water.

There was no amenity kit or pajamas (both of which I’m ok with) however a pair of slippers, sleeping mask, bottled water, and socks were waiting at our seats.

Apparently you could ask for an amenity kit and one would be provided. The bathrooms also had tooth brushes and a shaving kit available. (Who shaves on a plane?)

Singapore Airlines Business Class A350-900 Long Haul Seats

For the Seattle to Singapore flight, we were on a A350-900 Long Haul version with 3 cabins: Business, Premium Economy, and Economy (Note: this is not the ultra long haul version.)

Singapore Airlines a350-900 premium economy cabin in 2-4-2 configuration.

Singapore Airlines a350-900 economy cabin in 3-3-3 configuration.

The business class was broken up into a bigger cabin in the front and smaller cabin after that.

The seats were laid out in a 1-2-1 configuration. Middle seats have a raisable divider which allows for privacy if you’re not familiar with your seat mate. The middle seats seem perfect for couples or family wanting to share the experience.

We were perfectly happy with our own window seats.

Pro tip: for a more detailed of the A350-900 long haul seat map use the Aerolopa site (and not Seat Guru).

Note that bench where the slippers and menu are? That’s the controversial angled foot rest for most of the business class seats.

Our business class seats on the A350-900 long haul were nice and exceeded our expectations.

They felt very spacious all around the body. It felt like a big recliner. It never felt cramped or tight.

Surprisingly, when we flew on the newer business class seat type on the Singapore Airlines 787 Dreamliner, that felt more cramped (even though the seat fully reclined into a bed).

Overall, I prefer the A350-900 to the 787 and I have a feeling that this isn’t a popular opinion because…

One thing you notice immediately when you sit down in the A350 business class seat is the angled foot rest.

This is to make room for back of the passenger seat directly in front of you. I can guarantee that you’ll find other bloggers talking about this as being an issue, but I found it only a minor annoyance. 

The seat becomes more of an issue for someone 6 feet and taller, especially when converted into a bed.

When in the “chair mode”, your controls to recline the chair and raise or lower a foot rest are to the side near the aisles. This is also where the headphone jack is and the Call and Do Not Disturb buttons are located.

There’s a couple of storage bin areas that should be more than adequate for small things like chargers. You can easily fit a backpack or purse under the foot cushion area.

There’s also a small vanity mirror. Near the side storage compartment is the IFE controller (more on this later).

Finally, in the arm storage area you’ll also find your dining table that can be brought up and adjusted fairly easily. It’s one of the more sturdier and well built tables I’ve ever used on an airplane.

There’s reading lights on both sides of the seats which, I must admit: I tested all because I like pushing buttons.

One of the most interesting aspects of these seats is that you cannot convert the seat into a lie-flat bed by using the control buttons. You have to manually bring down the seat-back to create a flat surface.

Behind the seat itself is also where the duvet and pillows are located. A staff member is more than happy to assist you with the turndown process but it’s not hard to do on your own.

The trick is that there’s a lever that clicks to bring the seat down and back up. It’s actually a really clever and easy to use design.

Throughout the flight, I saw several people go back and forth between a seat and bed. I also saw the person next to me convert their seat to a bed and there it stayed for 16 hours. Granted that person was about 10 years old.

And if you’re wondering, yes, you can actually use the dining tray table and eat in bed mode.

A seatbelt is also built into the bed that you can buckle for any unexpected turbulence. In bed mode, we were both able to get comfortable and get a few hours of sleep.

Any complaints about the seat?

If I had any complaint about the seat (and it’s a minor one), it’s that from your seat, you can see what other people are watching. It’s kind of a dumb complaint, but for someone that gets easily distracted, it’s slightly annoying.

You’ll kind of wish there was a divider or a way that the chairs were truly angled for more privacy. Maybe I don’t want people to know I watch Little Women for the 4th time.

BUT ALL THAT BEING SAID…. I really like these business class seats and any gripe or annoyance I had was minor and laughable.

These seats are really nice and extremely comfortable for a 17 hour flight. HOWEVER, if I were 6ft tall (or more) and I paid for a business class seat, I might be disappointed. Maybe even mad. Sitting would be challenging because of the angled cushion and sleeping would be difficult if not impossible.

So totally fair if tall people think these business class seats suck.

What Are the Best Seats for Singapore Airlines Business Class A350-900?

This is a bulkhead business class seat. Note the full foot bench area? No angles! Also, the space between the foot bench and chair is longer than the other seats.

Fellow travel bloggers and reviews have mentioned that the best seats in the A350 business class are the bulkheads and I wouldn’t disagree.

There are only 8 of them — 11 & 19 A, D, F, and K, and only 4 window options (11,19 A&K) so they are limited. Comparatively there are 34 regular business class seats.

Why are these the best on the plane? No angled foot rest! Bulkhead business seats on the A350 have long bench cushion that goes across the entire foot area.

There’s also more space between the seat and the cushion so, thus, more leg space. If I were a little bit taller, these are the seats I’d want!

For a more detailed of the A350-900 long haul seat map use the Aerolopa site (and not Seat Guru).

Singapore Airlines Business Class Meals

If you want to have a decent meal on any flight, you have to go in with reasonable or lowered expectations.

No matter the meal for any service cabin, EVERY meal is reheated and not cooked to order. In that sense, I find it hilarious when people complain their meal isn’t restaurant quality.

But….what if your reheated meal tasted like it came from a restaurant? Now that would be quite the feat and set a high standard.

I’m pleased to report that for the meals we had on our Seattle to Singapore leg, the food was excellent. Here’s how it went.

There were 2 meal services for our 17 hour flight. The first meal started within 2 hours of takeoff and the second meal took place about 10 hours into the flight.

I thought the timing of this worked well as I was feeling peckish right around the time they served the second meal. In addition to these two meal services, you can order from an on demand menu (thing like a bowl of noodles with soup).

Each meal service is a 3 course event with a starter (that everyone gets, no choice here), a main (so many choices here – I’ll explain this further), and a dessert trolley which had a couple of sweet options, fruit and cheese.

A tray of bread options is also brought for each meal service followed by two drink services (on a trolley).

Now for the main course. I have to admit the printed menu is confusing.

There seems to be a ton of options on there with several different menus. The only way to figure out what was going on was to see which starter was served and then you had an idea which menu you were on.

For your main courses, staff will come around proactively to find out what you’d like to have UNLESS you pre-selected your meals using Singapore’s “Book the Cook” option.

Singapore Airlines Book the Cook Option

2 weeks before your business/first class flight, you should go to Singapore’s website and access your flight information using the Manage Your Booking option.

Once you’ve accessed this area entering your flight confirmation code and last name, scroll down and look for the Select Your Meals/Book the Cook option.

Singapore Airlines allows you to see what special meals are available to you and what will be offered inflight. This is also the only way to order special dietary needs meals as well and also any specific ethnic cuisine offered (i.e. Western, Asian, etc…).

For our Seattle to Singapore flight, I pre-ordered the Wild King Salmon with potato gratin and brussel sprouts for my first meal. For my second, I ordered the lamb braised in red wine.

Michelle pre-selected two Asian meals, char-siu (bbq) pork with fried rice, and wonton noodles in soup.

There are a lot of options so it can feel a little overwhelming but it’s nice to know you can order what you want ahead of time. It’s also important to note that your options will differ based on where your plane is departing from.

If you forget or don’t choose to pre-select your meal prior to boarding, no problem. You’ll still be able to select from about 3-6 different main course options during your flight but you just don’t have access to a larger menu.

Singapore Airlines’ Book the Cook feature is free and easy to do via their website and app so you might as well take advantage of it.

Smoked Salmon starter

Wild Salmon, potato gratin, and brussel sprouts

Beet Salad starter

Char Siu Pork with Fried Rice

Wonton Soup with Noodles

Dessert trolley

Salted Caramel Ice Cream

Singapore Business Class Meal Review

Overall, this is one of the best business class meal services I’ve had. This includes flights with, American, United, JAL, ANA, Asiana, Air France, and Air Canada.

For starters, we had a smoked salmon salad, and then a beat salad for the second meal. Both were tasty but nothing that was mind blowing.

I was a little skeptical about ordering fish and I’m glad I made it my main course during the first meal service.

The wild salmon was still tender and not dried out which again is impressive for a reheated meal. The brussel sprouts were the most disappointing part of that main course.

Michelle’s char-siu pork and fried rice was delicious but too fatty for her. I helped her finish it, lol. She reported she enjoyed her noodles for her second meal.

The braise lamb for my second meal was heavenly and probably my favorite meal of the day. It was so tender and the sauce was excellent.

For desserts, crew members bring by a trolley with a selection of two sweets, fruit, and small cheese plate. For our flight we had the salted caramel ice cream and the tiramisu, which were both excellent.

I felt the portion sizes were Goldilocks size. Not big enough that you felt stuffed and small enough you could almost believe you wanted more.

Also on a trolley is a drink service that stops by twice during each meal service with all of the available options.

They had two red wines available for this flight and, not knowing which one to choose, I asked for both and was given two glasses, no problem.

Side note: I would highly recommend drinking LOTS of water on this flight, especially if you drink any alcohol with your meals. It’s very easy to become dehydrated — a friend wanted me to let you know.

I also ordered a cup of coffee with my tiramisu and it was excellent. The best coffee I’ve had a on a plane.

The only other dining experience I’ve had on an airplane that was this good and memorable was our flights on ANA and Japan Airlines. The Japanese meal options were incredible and beautifully presented.

But the meal on this Seattle to Singapore flight was equally memorable in a different way and I would be excited to eat with them again on a future flight.

Singapore Airlines Business Class Inflight Entertainment (IFE)

Are you not entertained? For a 17 hour flight, you’ll want to be entertained.

First, the in-flight entertainment (IFE) screen for business class are big, clear, and bright. In fact I had to turn down the brightness, which was a first for me.

That’s the good part. The bad part is that it’s not a touch screen. How will you survive?

The pullout IFE remote works great and it has its own touch screen that is pretty intuitive. There wasn’t a time where I wasn’t able to accomplish what I was trying to do.

The movie and TV selection were more than adequate for the long flight. One thing I did notice is that if you try to preview the list of available movies on Singapore Air’s website, you’ll be disappointed.

Thankfully, there were way more options than what I thought we were going to have access to.

The noise cancelling headphones were ok. They cancelled some of the ambient noise and movies sounded fine, but I wouldn’t go as far as calling it great.

The headphones were also slightly uncomfortable for my head and ears. Singapore Air uses a 3-prong connector for left/right audio and power for the noise cancelling part of the headphones.

A cheap 2-prong adapter is all you would need to use your own wired headphones/earbuds.

One thing I wished I could have tested out was the HDMI connection. Theoretically, any HDMI-supported device should work, but I think the person that would actually enjoy this is someone with a Nintendo Switch.

WIFI Access for Singapore Airlines Business Class

Just about a month before our flight (around November 22) there was buzz on the interwebs that Singapore Air was now giving free, unlimited WIFI to business and first class passengers. I can report that this was true and fairly easy to use. After connecting to the plane’s WIFI network, you’ll be prompted to go to a webportal. If it doesn’t automatically come up, you can also go to kw.sq.com. There you’ll enter your email, last name, and seat number.

Important note: I would only connect with the device you want to use during your flight. Once you redeem/start your session, you will be connected for your flight for that device only. Choose wisely and know you’ve been warned.

Once connected I didn’t have to go through the process again — I was always connected. Throughout the 17 hour flight I was able to connect intermittently with no problem. Here’s the speedtest I ran:

Not Starlink speeds or anything but good enough to check email, get some work done, and chat with family and friends back on earth.

Singapore Airlines Business Class Service

As with many of the Asian-based airlines we’ve flown, the Singapore Air flight attendants for our long journey were exceptional, warm, and professional.

They called us by our last names (Mr. and Mrs. Chang) at every interaction. Any request was met with a friendly welcome. They were just genuinely very nice.

The other thing I noticed and appreciated was Singapore Air’s service timing. This might sound strange, but you can tell they put some intentional thought into the timing of services and it really made for a positive experience.

During pre-boarding, you received a welcome drink with bottled water already at your seat. The first meal service came promptly after take off, within an hour or so.

The meal service itself was also served at a nice pace. You never felt rushed nor waiting a long time for each course. And you could, of course, be accommodated if you are a slow eater.

After the first meal service, the lights are dimmed considerably and the cabin got dark, which was perfect for sleeping.

About 10 hours into the flight, the 2nd big meal service takes place. By that time, I was ready to eat again.

You can also order from the on-demand menu whenever you’re hungry (or thirsty).

There are 3 lavatories that are easily accessible by the business class and every time I visited one, I was impressed at how clean they were. I had personally witnessed several times that staff were going in to clean them.

Again, truly great service, especially when compared to American-based airlines.

Final Thoughts About Our Singapore Airlines Business Class Flight

I was wondering if I would want to take a long flight again. After this experience, I would say yes. I might even seek it out.

But I think I would only do 17 hours again with Singapore Airline or an airline of similar standards.

Singapore Air delivers a good hard product and excellent soft product. You can tell they care about their customers. I think it will only get better (referring to the biggest complaint they get about this experience: the angled seats).

We would definitely try to fly with Singapore again. It’s amazing to think that there’s yet another level of service that goes beyond business: first class suites. Not sure if we’ll ever have enough miles for that, though.

What is your favorite business class experience? Did we miss anything that you have a question about? Let us know in the comments below.

Bonus Coverage: Singapore Business Class 787 Dreamliner Singapore to Ho Chi Minh City

As mentioned at the beginning of this post, the second leg of our ticket was from Singapore to Ho Chi Minh in business class on the 787 Dreamliner. This was a 1.5 – 2 hour flight with 1 meal service. To be completely honest the combination of jet lag and dehydration during our 24 hour layover in Singapore took it out of me and I was in no state to do a full review the way I did for the first flight. But, I’m hoping some of the following information is helpful for those wondering or doing something similar in the future.

Checking in for Singapore Business at Changi Airport in Singapore

Flights from Singapore to SE Asian countries depart from Terminal 2 at Changi airport. When we checked in at end of December 2022, a quarter of Terminal 2 was under construction but you couldn’t really tell. Singapore Airlines has a dedicated area for Business class and First class passengers. Because this is Singapore Air’s main hub and because you want to spend time exploring Changi airport, you can check in and drop your bags off as early as you’d like. And we highly recommend this because exploring Changi should be a “must do” item when you visit Singapore.

After dropping off our bags we walked to “the Jewel” to take in the marvelous indoor waterfall. I remember wondering if this was worth seeing. It is. It’s just a spectacle and quite impressive.

After walking around a bit we took the sky train from Terminal 1 back to Terminal 2. Expect a lot of walking even using the sky train. Since we gave ourselves lots of time to explore the Changi airport, we also had some time to enjoy the SilverKris lounge in Terminal 2.

Important thing to note: When exploring the Jewel and some other fun areas of Changi, you do not need to go through security or customs. In fact these are public access areas which means you don’t have to visit Changi airport on the day you travel. 

When You’re Ready to Head to Your Terminal Gate at Changi Airport

You’ll first head to your appropriate terminal through a customs area which feels similar to going through a metro station gate. You’ll scan your passport and look at a screen (twice) and pass through 2 gates. If for some reason you run into any issues (like your’s truly), a helpful attendant will assist you. Warning, once you pass this area you can’t go back so only go through this area if you’re truly done exploring Changi Airports features.

Once you go pass the customs area you can then head to lounges or your gate.

Singapore Airlines SilverKris Lounge Changi Airport Terminal 2

Ok, this is quite the journey itself to get to this lounge. You’ll need to go up to the second floor and go past Terminal 2’s food court. You’ll walk through some narrow corridors (due to construction) following signs to the lounges. The first lounge on your left is the GoldKris lounge for first class passengers. For Business class passengers, you continue to the very end of to the unnecessarily large reception area. Present your boarding passes and you’re good to go.

The lounge itself is very spacious but not really interesting. There’s no windows and just rows and rows of chairs. The food options are ok, but nothing special. There are shower rooms within the bathrooms (seek out the attendant in the bathroom to use one). Is this lounge worth seeking out – no. But is it comfortable and nice to have and use – yes.

I wasn’t kidding about the reception area…

Lots of white food.

Food area.

Shower room.

Seating area.

Singapore Airlines Business Class Boarding at Changi Airport Terminal 2

Changi is HUGE so give yourself a lot of time to walk. It just so happened we were the last gate in Terminal 2 and thus we were killing our steps goal for the day (bonus: Changi has free carts to use so give your body a break and use them).

You forgot about a security checkpoint…

This was an interesting thing we haven’t encountered in awhile at an airport. Security at Changi Terminal 2 was at each individual gate. Similar to entering the main terminal area, you should probably avoid going to your gate unless you are absolutely ready to. This also means you should empty your water until you pass security and refill within the gate.

Similar to the boarding process I mentioned earlier, Singapore Airlines has line up area by cabin and boards in groups. Again, it would be worth getting in line once you see people needing extra time boarding starting to board the plane.

Gate security at Terminal 2

It was a BIG gate. Lots of people.

The business class line up area.

Our 787 Dreamliner plane to Ho Chi Minh City

Singapore Airlines 787-10 Business Class Review: Singapore to Ho Chi Minh

Once on board we found our seats, again 14K and 15K windows. The 787 is broken down into two cabins, business and economy. For a more detailed of the Sinagpore’s 787-10 cabin break down use the Aerolopa site.

I was excited to try Singapore Airlines’ 787 business class seat as I knew it was different from the A350 we had just taken, but that it was similar if not identical to Turkish Airlines business class. 

Overall the seat was comfortable and the design, beautiful. Compared to the A350 seat, the foot rest is straight and underneath the IFE screen. The seat itself converts to a bed using the buttons but I didn’t get to test this out since the flight was less than an hour and a half. Speaking of the screen, the dining tray table is also directly underneath it and is easy to operate. And this screen is a touchscreen. There’s definitely a few modern updates to these seats than the A350.

As far as comfort goes, it was a nice seat. But to be honest the area felt kind of cramped. In fact, having flown 17 hours in the A350, I was wondering if I could have done the same with the 787. It was not nearly as spacious. This again is a minor gripe as again, it was a really nice seat and great design overall. But if I felt cramped being 5ft 8, I can’t imagine how someone bigger and taller would feel. 

One random thing we noticed is that they did give us amenity kits for this 1.5 hour flight compared to no amenity kits for hour 17 hour flight. We don’t fly for the kits nor care but just something interesting we noticed.

During boarding we were offered a pre-departure drink of orange juice, water, or Champagne. Side note, that orange juice was the fresh pressed good stuff FYI. A flight attendant stopped by to confirm our order which we both ordered via the Book the Cook option we talked about earlier. Both of us chose the recommended special of Chicken rice:

It was ok. Definitely not the same quality of food and experience as our 17 hour flight on the A350 but then again, we were amazed we had a meal at all for the 1.5 hour flight. The staff did a great job of brining out the food and clearing it, never making us feel rushed. With the meal service completed and cleared, we were already descending into Ho Chi Minh. It was such a quick flight.

Singapore Airlines 787-10 Business Class Final Thoughts

This was a nice plane and a nice experience. It wasn’t a wow experience but again, it was such a short flight that we didn’t expect much from it. The Singapore Air flight attendants were again professional and welcoming, and the we had an overall positive experience. It would be interesting to take the same plane on a longer route to see if it would be anything different.

That’s the bonus content. If you made it this far… thanks for reading. 🙂