PSN Terms of Service

7.    Purchases and Transactions

All purchases and transactions on or through the PSN are solely between you and SIE Inc.   By completing a transaction through your Account or allowing a transaction to take place through an associated Account of your child, you are (i) agreeing to pay for all purchases including recurring charges for subscriptions that are not cancelled; (ii) authorising SIE Inc. to deduct from the wallet and charge your credit card or other applicable payment instrument or payment mechanism all applicable fees due and payable for all purchases made by you or your children on the associated Accounts; (iii) agreeing to the current prevailing terms of this Agreement, as made available at http://www.scei.co.jp/legal/; and (iv) agreeing to any applicable Service Agreement and the terms of service associated with the particular content or services, subject to paragraph 4 above.  SIE Inc. is enrolled in the Visa Account Updater ®, and MasterCard Automatic Billing Updater ® programmes. If your credit card expires or the number changes, your credit card issuer will notify SIE Inc. that there has been a change, and we will automatically update your payment details to complete the transaction.  All sales are final upon the completion of your purchase, including purchase of subscriptions and other prepaid products or services.  Unless otherwise stated in the then current PlayStation®Store Cancellation Policy at www.playstation.com/store-cancellation-policy or required by applicable law, purchased content or services are not refundable or transferable, and cannot be redeemed for cash or credit.  SIE Inc. reserves the right to deduct from the wallet any amount and associated fees resulting from any request by you to your credit card company or other payment processor to reverse the charges for a purchase made on or through the PSN.  SIE Inc. also reserves the right to terminate the Account and all associated Accounts of your children in these circumstances.  In lieu of termination of your Account in such circumstances, SIE Inc. may elect to provide a mechanism by which you fund the wallet associated with your Account to prevent your Account (and any associated Accounts of your children) from being terminated.  All transactions are made in the currency of your country/area of residence.  Features, specifications, prices, services and content are subject to change or withdrawal at any time and SIE Inc. does not provide any refunds in the event of a price drop, a subsequent promotional pricing or changes to the product offering.  Special product, prices and promotions are no longer valid once they are changed or removed.  All sales are subject to the laws of the Hong Kong Special Administrative Region, People’s Republic of China.

You can make purchases only from a designated SIE regional company which is determined by your country/area of residence.  Your country/area of residence may be verified by your credit or debit card number and may be rejected if the information does not match. Please retain any transaction-related communications we may send to you.  Your transaction history is also available in your Account Management area.  

Although SIE Inc. will try to ensure that all prices are accurate, errors may occur.  If we discover an error in the price of items you have ordered, we will contact you promptly.  You will have the option of either reconfirming your order at the correct price or cancelling it.  If we are unable to contact you, your order will be cancelled and the purchase price will be refunded to your wallet.

If you do not have sufficient funds in your wallet to make a purchase and you have previously entered your credit card information or another payment instrument or payment mechanism, we may automatically charge your credit card or the other applicable payment instrument or payment mechanism a minimum amount determined by SIE Inc. (HKD50 if you are a Hong Kong Special Administrative Region resident, or IDR50,000 if you are an Indonesia resident, or MYR15 if you are a Malaysia resident, or SGD10 if you are a Singapore resident, or TWD150 if you are a Taiwan Region resident, or THB300 if you are a Thailand resident, or RMB50 if you are a China Mainland resident) (“Minimum Fee“) to make the purchase, even if the Minimum Fee exceeds the cost of your purchase.  Any difference between the Minimum Fee and the cost of the purchase will be credited to your wallet.  Additional procedures apply to subscription purchases.  Please read Section 10 (“Subscriptions”) of this Agreement for details.

As explained above, although all transactions are made in the currency of your country/area of residence, all purchases and transactions on or through the PSN are solely between you and SIE Inc. Your credit card issuing company may treat such transactions as overseas transactions and may charge you overseas transaction fees or other related fees. Please enquire with your credit card issuing company before using your credit card for transaction. SIE Inc. has no control over these fees and has no liability for these fees whatsoever.