PRTG Reviews & Ratings 2023

We use PRTG Network Monitor across our IT infrastructure to monitor uptime, availability, Windows service status, and various other relevant items. PRTG Network Monitor gives us the ability to tailor monitoring to the individual system and offers a lot of flexibility in configuration. It has a Maps feature that enabled us to design a custom four-display NOC that IT technicians can use to monitor infrastructure health at a glance. One great use case is for player kiosks on the casino game floor. With PRTG Network Monitor, we can get down to the kiosk and have it running long before guests encounter it, report it to staff, and it makes its way to IT for resolution. The same applies to other task-based machines and endpoints that are customer-facing. With configurable email alerts and a heads-up display, IT staff can be far more proactive in our ability to provide a best in class guest experience. This is critical because you only get one chance to make an excellent first impression.