Nintendo Support: Nintendo Network ID Sign-In Discontinuation to Nintendo Account

We apologize for any inconvenience caused and will continue working to safeguard our platforms and our customers’ data.

In addition, we strongly encourage all our customers to employ strong, unique passwords and enable .

If someone becomes aware of unauthorized activity using a Nintendo Account, we encourage them to follow the steps in the .

While there is no evidence that Nintendo’s databases, servers, or services were breached, and we can confirm that no credit card information was compromised, we took precautionary measures to help safeguard our customers. We discontinued the ability to use a to sign in to a Nintendo Account, and we reached out to all customers whose accounts we had reason to believe were accessed without authorization, to help them take additional steps to protect themselves.

We would like to provide an update on the recent incidents of unauthorized access to some Nintendo Accounts.

Nintendo Accounts and Nintendo Network IDs are used for different purposes, information is available to .

If you are having difficulties signing in to your Nintendo Account and previously used a Nintendo Network ID, information is available on .

Yes, you can still and .

Yes, a Nintendo Network ID can still be used to sign in to a Nintendo 3DS family system and/or a Wii U system.

If your account has been compromised or accessed by an unauthorized user, .

To enhance the security of your Nintendo Account, .