How to Troubleshoot Network Connectivity Problems | Jones IT

7 Steps For Troubleshooting Your Network Connectivity Issue

I have never been very good with computers. Luckily my role at Jones IT doesn’t involve fixing them. My knowledge has been confined to the tools and apps required to perform my job. This was all fine while I was working in companies that had a dedicated IT department with enough free time to address my little problems.

Of all the variety of issues that can plague your computer, network connectivity problem is perhaps the worst. Although computers can do a whole lot offline, not being online can severely cripple everyday tasks. This is especially the case when most of our work resides in the cloud. All the apps and online tools that make our life a whole lot better can make us miserable when we cannot connect to the internet.

When you are working for an IT services company, it isn’t really a problem until of course, you are working remotely. It is a small but nagging problem that we encounter quite often. It is frustrating, and a serious drain on our efficiency especially if we do not have IT support or the know-how. What is an even bigger problem is that when we are offline, we can’t search for fixes online. That’s a double whammy.

how do you fix A Network Connectivity Problem?

Follow this step-by-step guide from the network experts at Jones IT and it will help you isolate and troubleshoot your network problem in no time. After each step, try to connect to the internet and that tells you if the problem is fixed. Here are the steps for fixing network connectivity issues:

In the following sections, we will describe in detail how you can perform each step.