How to Connect to the Wired Network

Follow the steps below to connect to the CMU Wired Network. Note: IT Staff or Student Organizations who maintain network registrations for their group should follow alternate Network Registration guidance.

Step 1: Activate your Outlet

Note: Outlets in Registrar Classrooms are already active. Continue to Step 2: Connect the Ethernet Cable if using a wired connection in this space.

1. Connect to the CMU network through either a wired or wireless connection. Note: If you are off-campus you will need to connect to VPN first before proceeding to step 2.
2. Visit the CANDO website.
3. Click Enter Cable and Network Distribution Operations Application (left).
4. Enter your Andrew userID and password if prompted. The CANDO home screen with a list of your previous activations displays.
5. On the sidebar, double-click CANDO Navigation >  Activations Activations> New Activation. 
6. Click New Activation (left). The New Activation tab displays.
7. Select the Location, Building, and Room from the appropriate drop-downs. A list of available outlets and their activation statuses will display.
8. Click the outlet you wish to activate and click Request Activation to submit your request. Note: Outlet activation may take up to two business days.

Note: This completes the student activation process.

Customize Configuration Details

Note: The following options may not be available for students.

1. Your Configuration Details should autopopulate based on your location. Click Save to apply.
2. To customize configuration details click the Network drop-down and select the name of your building.
3. Click Template and select the appropriate option. If unsure of the template, select Single Host (User or Server).
4. Click Save. A summary of your outlet activation will display.
5. Click Expires On and set an expiration date for the activation, if desired.
6. Click Save.

Step 2: Connect the Ethernet Cable

Once the outlet has been activated:

1. Connect your ethernet cable to the ethernet port on your computer.
2. Connect the other end of the ethernet cable to wall outlet.

Note: You may need an ethernet adapter for your computer. 

Step 3: Register your Computer/Device

Students

To register devices in residence halls:

1. Visit the Device Registration tool.
2. Log in with your Andrew userID and password.
3. Under Wired (Residential), click Register

   .

4. Enter a hostname (e.g., JoeUser-Mac).
5. Enter the MAC address of your device.
6. Click the Network drop-down, and select the building you are connecting from.
7. Click Submit.

Note: Devices are registered with a private IP address. This provides additional security when accessing internet resources. Contact the Computing Services Help Center to request a public IP address for a device if you require one. 

Faculty, Staff, and all others

To register a device in 311 South Craig Street, 4705 Fifth Avenue (Fifth Neville Apartments), 4735 Fifth Avenue (Fifth Clyde Residence Hall), 475 Butler St Etna, Pittsburgh Technology Center and TCS Hall:

1. Visit

   Register Device – Wired Network

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2. Ehostname for your computer.
3. Hardware address – enter your computer’s MAC address.
4. If registering for others, click 

   Register this device for a group or department.

5. Click the Network drop-down, choose your location, and then click Submit. Note: Device registrations may take 15 to 25 minutes to complete after submission.

Note: Devices in these buildings are registered with a private IP address. This provides additional security when accessing internet resources. Contact the Computing Services Help Center to request a public IP address for a device if you require one. 

To register devices located in all other academic or administrative buildings, as well as departmental computers/devices in residence halls:

1. Visit https://netreg.net.cmu.edu. 
2. Click Enter. 
3. Download the Root Certificate if prompted.
4. Log in with your Andrew userID and password if prompted.
5. Click Register New Machine.
6. Click the Building drop-down and select your location, then click Continue.
7. Click the Subnet drop-down, then click Continue.
8. Enter the Basic Information:
   • Hostname (optional) – enter a name for your computer.
   • Domain Name – select andrew.cmu.edu unless your group is listed.
   • Hardware address – enter your computer’s MAC address.
   • Affiliation – select your affiliation.
9. Click Continue. Your registered computer will be listed below. Device registrations may take up to 30 minutes to complete after submission.