Full Guide: How to Fix Enter Network Credentials Access Error in Windows 10/11

If you have more than one Windows devices connected to the same network, you are able to share files across different computers or connect to a remote desktop. To verify that the right people and services are sending data to the correct device while accessing network resources, network credentials are required. However, some users have the trouble getting stuck with “Enter network credentials” error message. It’s very frustrating if accessing other Windows computer becomes difficult. Puzzling over how to solve this problem? In this post, we will share some useful fixes on how to get rid of Enter network credentials on Windows.

1. Close background processes

Step 1: Search advanced sharing settings in the search bar and open it from the result list.

open manage advanced sharing settings

Step 2: In the next window, click to expand All Networks.

expand all networks

Step 3: In Password protected sharing section, select Turn off password protected sharing and
click Save changes.

choose turn off password protected sharing

Step 4: Close the window and reboot your PC.

2. Change network profile to private

Step 1: Press Windows+I to open Settings and select Network & internet. Then select WIFI or Ethernet and click on the connected network.

click on network

Step 2: Under the Network profile section, select Private.

select private

3. Clear all credentials from Credential Manager

Step 1: Search notepad in the search bar and open it.

open notepad

Step 2: In the text input field, copy and paste below scripts:

@echo off
cmdkey.exe /list > "%TEMP%\List.txt"
findstr.exe Target "%TEMP%\List.txt" > "%TEMP%\tokensonly.txt"
FOR /F "tokens=1,2 delims= " %%G IN (%TEMP%\tokensonly.txt) DO cmdkey.exe /delete:%%H
del "%TEMP%\List.txt" /s /f /q
del "%TEMP%\tokensonly.txt" /s /f /q
echo All done
pause

Step 3: Press Ctrl + S to save it with the .bat file extension. For example, CLEAR.bat. Select All files behind Save as type.

save the file

Step 4: Right-click on the saved file and select Run as Administrator. After the command have been executed, all credentials should be cleared from Credential Manager.

select run as administrator

4. Disable Credential Manager service automatic startup

Step 1: Press Windows+R to open run command and type services.msc in the open box. Click OK to open Services.

open services

Step 2: Locate Credential Manager and double-click on it.

double click credential manager

Step 3: In the Properties window, change the startup type to Disabled and click the Stop button. Finally, Click Apply and OK.

change startup type to disabled

5. Add credentials in Credential Manager

Step 1: Search credential in the search bar and open Credential Manager.

open credential manager

Step 2: Click Windows Credentials and then click on Add a Windows credential.

click add a windows credential

Step 3: Fill in the information and click OK. After all is done, restart your PC.

fill in your information

6. Change the Username

Step 1: Find out the computer name of the device you want to access. Open Settings and select System>About. Under Device specifications, the Device name is your computer name.

check device name

Step 2: Use the Computer name plus account name as Username. For instance, if the account name on the other computer is “Lany454” and the computer name is “Computer16H”, in the user name field, you should enter Computer16HLany454.

7. Change Security Policies

Step 1: Press Windows+R to open run command and type secpol.msc in the open box and press OK to open Local Security Policy.

open local security policy

Step 2: Expand Local Policies and select Security Options. In the right pane, double-click on Accounts: Limit local account use of blank passwords to console logon only.

edit security policy

Step 3: Select Disabled option and click Apply and then OK.

select disabled option

Step 4: Restart your system and connect with the network.

8. Create a new user account

Step 1: Press Windows + I to open Settings and select Accounts > Family & other users.

Step 2: Click on Add someone else to this PC.

click add someone else to this pc

Step 3: Fill in the new account information and switch to the new account to check if the new one would encounter the error.

create a new account