Case Study: Canada Homestay Network | Flywire

Challenge

Managing international payments for the students’ accommodations from the various countries was a different story. CHN often received international transfers through their bank and would have no idea where the payments came from or which student account they were intended for. So, they would sit in the system for a long time before they could be properly credited. Payments were often “short” as well because of transfer fees or exchange rate differences.

As a result of all these factors, the finance staff had to invest a lot of time trying to reconcile the payments, further increasing administrative costs, and creating confusion and frustration for students and their families.