Business Operations

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Business Operations Definition

Business operations can be defined as daily activities or deliverable business to sustain themselves, enhance the enterprise’s value, and derive income from it. The employees perform these operations.

Functions of Business Operations

The primary function is to help a business earn income, as sustainable operations could only achieve this.
The business has to ensure that all resources and assets are utilized to their fullest to drive the business results and objectives.
They have to ensure that there is an establishment of good coordination among different departments, namely accounting, finance, marketing, and sales.

Business Operations

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Industry Examples

The Service industry would have different sets of business operations compared with the manufacturing and retail industry. The Merchandising industry has a model that believes in selling merchandise inventory quickly. Therefore, these types purely depend on the industry level it works.

The business varies with different industries and can be classified as follows: –

Examples business Operation

#1 – Retail Industry

The retail industry deals with products that could be immediately sold to customers at a price that matches their paying capacity. The business operating in such inventory needs to have a robust inventory management system. The system should be so robust that the business should differentiate between a finished product or a product in low demand with high demand.

#2 – Service Industry

The service industry can be bifurcated based on the nature of business operations. They can be classified as back-end and front-end. The front-end business works with the customers and tries to meet their expectations. To meet customer expectations, they have to develop mechanisms that record the feedback given by the customer that allows them to prioritize their requirements and deliver optimized business outcomes.

The backend business should work towards supporting the front-end part of the business. They should help the front-end people with forecasts and projections that prevent the business from exceeding their budgeted or expected costs.

#3 – Manufacturing Industry

Manufacturing businesses focus on transforming raw materials into marketable finished products. To produce quality finished goods, they have to access quality raw materials from the suppliers. Additionally, they have to focus on eliminating any potential bottlenecks that may arise in the manufacturing of products and then shipping them to the correct business outlet or warehouse.

#4 – Technology Industry

To have a high-impact business, the technology business operating in the industry has to hire the right skill set required to execute the job function or project it has in hand. To meet the business requirement, such hires may be trained first on utilizing tools and skillset to accomplish the job at hand.

Elements

The business operations tend to be different and distinct as per the business types, size, and industry. Online stores or E-store operations are different from brick and mortarBrick And MortarBrick and Mortar is a kind of business that offers goods and services to its customers face-to-face through a physical outlet. It represents a physical presence of a business. read more stores. Therefore, it is necessary to chalk out the broad elements.

The elements are primarily composed of the following elements: –

elements-of-business-operation

#1 – Process

The process is termed as the backbone of the business operations. It has a lasting impact on efficiency and productivity. The processes can be performed both on a manual basis and with the application of automated software. The activities that form the part of the process should be documented carefully and should be named as the standard operating procedure.

Such standard operating procedures could then allow quality managers to go through such documents and, in time, drive continuous improvements.

#2 – Location

For running a business smoothly, it is critical to shortlist a favorable business location. If the business is large corporate, it should easily be accessible to its employees. If the business is small and led by a solo entrepreneur, he can work from remote locations to drive value generation.

#3 – Technology

A business cannot sustain itself if it does not adopt the latest technology. Fruitful leverage of technology in the business drives operational excellence and sustainability.

#4 – Business Machinery and Equipment

This aspect focuses on the hardware utilized by the business to run its business operations. The business should invest in the right machinery and equipment to sustain its operations.

#5 – Staffing

Any business to meet its organizational needs and business targets must possess the right talent in place. The right talent should have the desired skill set and domain expertise to drive operational excellence, thereby ensuring the sustainability of the business operations. The staffing needs of the organization vary with size and process needs.

A small process or organization may have limited staffing needs and a closed group of employees. A larger organization may have unlimited staffing needs to meet its business objectives.

How to Enhance Business Operations?

Measurement of Key Performance Indicators or Performance: – The business should establish the right metrics and measures that help measure the milestones that are to be achieved by the business. It should establish the right goals and targets that could be met easily.
Analyze and Understand the Trends Dominating the Industry and Markets: – To stay competitive in the industry, a business has to stay updated with the trends in the industry. The business should have the ability to learn from the trending topics and innovate from them to deliver projects that exceed the expectations of their customers or clients.
Streamlining the Deliverables and Projects in Pipeline or Process: – The business should eliminate redundant and non-value-add activities and attempt to streamline the process so that the business achieves the right business outcomes.

Benefits

Streamlining of process.
Effective utilization of assets and resources.
It offers the opportunity to replicate innovations achieved in one process to be replicated in the process with similar objectives.

Limitations

Creation of Silos and departments within a business.
Lack of coordination among team members.
At times, the balance between the execution and business strategy may not be aligned with one another.

Conclusion

Sustainability depends on the type of employees hired by the organization and the kind of technology utilized to deliver business results. The business operations focus on the day-to-day activities performed in the business. Such activities help the business to earn profit or revenues or cover the cost of operations.