Business Letter Format Activity 1

The sample letter demonstrates the _________ format.

1.   semi-block
2.   modified block
3.   block

All text is aligned to the ________ margin in block format. (Answer with one word.)

1.   centre
2.   left
3.   right

Two single spaces are used between the _______. (Select all that apply, then click “Check”.)

1. date and the sender’s address

2. date and the inside address

3. salutation and the sender’s address

4. salutation and the inside address

5. salutation and the opening paragraph

6. concluding paragraph and the complimentary closing

How many single spaces should there be where the sender signs the letter? (Answer with one word or number.)

1.   two
2.   three
3.   four

The purpose of this letter is to express ________. (Answer with one word.)

1.   thanks
2.   dissatisfaction
3.   disappointment

Which of these types of businesses would Ms. Lakov most likely work in?

1.   information technology
2.   meeting planning
3.   training and development
4.   no information

Which word in the letter means “looked over carefully?”

1.   superior
2.   reviewed
3.   behalf

What does “them” refer to in the last sentence of the main paragraph? (Answer with two words or less.)

1.   materials
2.   information
3.   everyone