Business English for Success – Open Textbook Library

Reviewed by Diane Shingledecker, Full Time Computer Applications Instructor, Portland Community College on 8/2/18

Comprehensiveness

rating:
3
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The book does not contain an index or a glossary. It does contain well-defined chapter sections which are helpful. I couldn’t find a way to search the text in the Saylor online reader which was frustrating. I had to download the text as a PDF and search by pulling it up in Adobe Acrobat.

The text contains many of the subjects covered in our Business English course that includes spelling, punctuation, grammar, and proofreading. It includes only sparse information on noun plurals and possessives. It does not include rules for numbers, money, numbers in dates, related numbers in a sentence, numbers used with nouns and abbreviations, weights & measure, or percentages. It does not contain an extensive list of spelling words, but it does include 19 confused words, 10 confusing homonyms, and tips for improving spelling.

On the more positive side, it does include a section on how to determine whether to use a text message, email message, fax, memo, letter, report, or proposal in business. This is a very valuable section that I have not seen in other similar textbooks.

Content Accuracy

rating:
5

The text is written in a clear, straight-forward style that is accurate and easy to understand. The grammar, spelling, and punctuation rules that we teach in our Business Editing class are accurately stated here.

Relevance/Longevity

rating:
4

The text is up-to-date in its examples, resources, and references. However, a few of the additional resources that provide web addresses are already out of date (I got a website not found or other error when I clicked on the link). References to current books, movies, and world events should continue to be relevant in the near future, but may need to be updated periodically. This does not include the rules of grammar, punctuation, etc. that do not change frequently, but rather the stories and examples that flesh out the rules. Some references are timeless such as references to the Wizard of OZ and, I suspect, Harry Potter; but references to the Twilight movies and 9/11 may become outdated.

There is also a section on slang and idioms that will need to be updated over time.

The book is written in easy to manage sections which would allow rules and examples to be added, updated, or deleted. It would be a little more time consuming to review all the “secondary text” of stories and examples to see what had become dated and needed to be updated.

There are separate sections for additional resources that should be reviewed regularly to check for updated websites – and to add more up-to-date sources.

Clarity

rating:
4

The text is written in prose that is easy to understand. Sometimes, however, I found that it was a little sparse, and I would have liked a beefed up explanation or additional example. This could clearly be supplemented through in-class teaching or additional online materials.

For example, I use proofreading marks extensively in my class; and while the text refers to using these marks in proofreading and even asks students to use them in an assignment in the text, it does not include a list of them within the proofreading section or in an appendix at the end of the book.

Consistency

rating:
5

The text does a good job of using consistent terminology and layout. It would be easy for students to follow the format/framework of the text from section to section and chapter to chapter.

Modularity

rating:
5

I compared the book’s layout/sections to the topics I teach in my course outline and list of grammar rules, and it would be easy to break the book down into sections to use with the way I have presented the class in the past. (I teach with a separate reference book, HOW, and it looked like the combination of the two would work well – and the two would actually complement each other.) It looked like I could easily even eliminate sections I don’t teach in my course and re-organize it a bit to better fit the order I teach topics. Adding missing topics such as punctuation in numbers seemed to be straight forward since the layout & framework was consistent and easy to build on.

Organization/Structure/Flow

rating:
3

Overall, the book’s organization/structure/flow seemed logical. That said – I had to piece together the words I would use for spelling from several places – one section on confused words & another section on confusing homonyms. I also teach a lesson on using reference materials, and I found references to using dictionaries and other reference materials scattered throughout the text.

Interface

rating:
4

The interface did not have any image distortion or other significant issues. As stated earlier, it did lack an easy way to look up information on a specific topic since it did not have a Search option, index or glossary.

Grammatical Errors

rating:
5

I did not find any grammatical errors in this text as would be expected in a text about grammar, punctuation, etc.

Cultural Relevance

rating:
4

The book incorporates a wide variety of diverse names and examples that were inclusive of races, gender, ethnicities, and backgrounds. The examples of business situations, documents, etc. were up-to-date and inclusive.

Comments

The exercises throughout the book instructed students to “copy each sentence onto your own piece of paper” or “Copy onto notebook paper”. This just won’t work in a classroom in 2018! Students, and teachers, expect assignments like this to be electronic through a fillable form or some other vehicle that would facilitate students’ completing the exercises online or on a computer.

The book did not come with any answer keys or ancillary resources within the text itself on the Saylor website. I did try to contact the author, but I have not heard back about this.