8 Account Manager Resume Samples That Work in 2023

Account Manager Resume 

Use this template

Download Account Manager Resume (PDF)

Why this resume works

• If you’re newer to account management, you should do all the research you can before setting out to write your account manager resume

  • Read blogs, articles, and all of the resumes here to get a really good feel for what kind of skills you’ll need, what day-to-day operations look like, and how your work performance will be assessed. 

• Hiring managers will notice if you’re writing about irrelevant skills. However, even entry-level applicants can write resumes that get interviews if they understand how to demonstrate relevant skills obtained while working under unrelated job titles. 

• Even with job titles that have nothing to do with management, your resume can include positions that show you’re capable of the management role.

Senior Account Manager Resume 

Use this template

Download Senior Account Manager Resume (PDF)

 

Why this resume works

• We know it’s difficult to fit all of your work experience onto your senior account manager resume. 

  • Fortunately, quantitative metrics make it much easier to quickly and effectively show hiring managers why you’re the best person for the job! 

    • Quantitative metrics take up less space than words, and they pack a far heavier punch.

• As a senior account manager, you already know that key performance indicators (KPIs) are the best way to assess performance, strategic decision-making skills, and whether you have the communication skills to work well with clients. 

  • Simply put, KPIs are the most important thing for hiring managers, too. Make sure to include them in nearly all of your bullet points. 

Sales Account Manager Resume 

Use this template

Download Sales Account Manager Resume (PDF)

 

Why this resume works

• If you don’t change anything else about your resume, change how you pitch yourself. Make yourself the best financial decision a company could make. 

  • That’s right! You should treat your sales account manager resume just like another potential client. 

• You can improve the likelihood that you get an interview by exuding confidence and success on your resume . Start your bullet points with action verbs like “built,” “spearheaded,” “managed,” “drove,” and “overhauled” to catch the hiring manager’s attention and keep it.

  • Your sales associate manager resume should include action verbs, quantitative metrics, ample bullet points with minimal text, and maintain consistent tense throughout to avoid distracting hiring managers. 

Assistant Account Manager Resume

Use this template

Download Assistant Account Manager Resume (PDF)

Why this resume works

• Typically, we recommend including three to four work experiences on your resume. But don’t sweat it if you’re early on in your career and only have one or two work experiences. 

  • Projects, volunteer experience, and even relevant coursework and activities can all be used to demonstrate your value to hiring managers.

• Your assistant account manager resume can even include school club involvement in a project section. You can show leadership potential without even having held a management position.

  • Tip: numbers just look impressive. Using quantitative metrics throughout your work experience and projects will catch the eye of hiring managers. 

• Though most hiring managers seek applicants who include clear evidence of job performance (using numbers), very few early-career applicants know to include them! 

• Consider adding an objective if your resume remains short even after including work history and projects.

  • Tip: An objective can help eliminate whitespace, provided you’re willing to customize it to each position for which you apply.

E-commerce Account Manager Resume

Use this template

Download E-commerce Account Manager Resume (PDF)

Why this resume works

• When you’re writing your e-commerce account manager resume , make sure to demonstrate all aspects of the job responsibilities.

• That means you should include bullet points on client acquisitions, contract negotiations, client communication, CRM used to forecast needs, upselling, cross-selling, and retention rates.

• You don’t need to emphasize all of these responsibilities for each job title; rather, you should look at your resume holistically and make sure each one is included somewhere on the page. After all, we recommend you only have three to five 200-word bullet points per work experience, so be concise and to the point. 

Key Account Manager Resume

Use this template

Download Key Account Manager Resume (PDF)

Why this resume works

• Your key account manager resume should be impressive. After all, you’re asking a company to hire you and give you some of their largest accounts!

• That’s why it’s important to demonstrate job growth.
  • We recommend listing your job experience in reverse-chronological order, with your most recent work experience at the top of the page. This way, if a hiring manager glances through your resume quickly, they’ll see the most relevant and likely most impressive information first.
• As your job skills grow throughout your career, quantifiable metrics get much more impressive and show that you grew into natural management roles over time. 

Clinical Account Manager Resume

Use this template

Download Clinical Account Manager Resume (PDF)

Why this resume works

• Make sure you never treat your resume like a list of job responsibilities. Hiring managers already know what an account manager’s job responsibilities are.

• Your job on a resume is to demonstrate how you

  delivered

  on those responsibilities using quantifiable metrics. Show them how you go above and beyond, not just that you can do the basics.

• Your clinical account manager resume should demonstrate the perfect balance of empathetic client communications and profit-maximizing negotiations. 

• Though it’s not strictly necessary, you can further enhance your desirability by obtaining relevant certificates. 

Regional Account Manager Resume

Use this template

Download Regional Account Manager Resume (PDF)

Why this resume works

• The one-page word limit can feel restrictive when you have four or more work experiences listed on your resume. 

  • Impress hiring managers with obvious growth if you boast 10+ years in the field of account management. 

• Give yourself more room to elaborate on the most important, relevant, and recent job titles while keeping older experiences shorter by including fewer bullet points. 

• If you find that you have five or six work histories on your regional account manager resume, it’s time to let go of some of them. Our free resume checker can help clarify some of these nuances! Save details about your college internship 15 years ago for your interview.

3 Expert Tips to Perfect Your Account Manager Resume

Account managers typically work in a post-sales capacity (although that’s not always true). They are tasked with building deep relationships with clients to ensure they’re getting the most value out of a company’s product.

How can you demonstrate that you have the experience and capacity to succeed in a new account management role? The key is a long-term relationship and trust-building. Follow these three tips to help your resume stand out to the hiring manager who decides whether you get an interview.

Summary of tips:

1. Quantify your past work experience and accomplishments to stand out to the hiring manager.

2. Customize your resume for each account manager role to which you apply. We’ll walk through a few examples to show you how. 

3. You need to format your resume properly. Above all else, keep it to one page and don’t have any grammar or spelling errors.

Use numbers to demonstrate your impact

You’ve heard it before; numbers speak louder than words. This is especially true when it comes to your account manager resume.

The goal with your resume is to make it clear to the hiring manager that you will have a demonstrable impact on their business. What better way to do that than to show how you’ve had an impact in your past roles?

The trouble is that hiring managers typically receive over 100 applicants for a given account manager position; therefore, they need to review each incoming resume quickly.

This means, upon first glance, hiring managers are skimming your resume. Numbers do just that! When they skim, they’re looking for something to catch their attention.

Let’s look at an example. This is the same work experience, but one uses numbers, and the other uses text. Which do you think is more gripping when you’re skimming?

WRONG – no numbers to demonstrate impact

Pursuit

May 2018 – Present, New York NY

Account Manager

• As the first account manager for the company, managed to consistently grow revenue year over year

• Overhauled client onboarding processes, leading to improved client engagement and satisfaction

• Exceeded annual revenue targets during my tenure 

• Built deep relationships with clients to understand their specific needs and recommended product upsells to satisfy those needs

• Successfully converted new referral clients from competitors to our company by distinguishing our value relative to competitors

RIGHT – quantify your impact as an account manager

Pursuit

May 2018 – Present, New York NY

Account Manager

• As the first account manager for the company, managed to help grow annual revenue from

  $6M to $25M

• Overhauled client onboarding processes which improved client engagement by

  55%

• Exceeded annual revenue targets by an average of

  57%

  during tenure

• Built deep relationships with clients to understand their specific needs and brought in

  $1.5M

  in upsells to satisfy those needs

• Successfully managed to convert

  $2M

  worth of business from competitors who were introduced to me through existing client referrals

As you can see in these examples, there are plenty of ways you can quantify your impact as an account manager outside of just revenue. Here are some ideas for how you can talk about your past work experience.

Ways to quantify your impact as an account manager

• Improved customer retention

• Example: Developed a thorough understanding of client needs and addressed those needs quickly, resulting in 98% of customers renewing their annual contracts

• Upsold existing clients

• Example: Identified opportunities for existing clients to expand their utilization of our product, resulting in upsell revenue of $450,000

• Referrals

• Example: Built meaningful relationships with existing customers, leading to 17 customer referrals in 2020

• ROI for clients

• Example: Guided clients through features relevant to their needs, resulting in an increase in return on investment in our product by 45%

• Increased customer engagement

• Example: Guided clients through onboarding and understanding of our platform, resulting in increased engagement by 29%

• Recovery of lost accounts

• Example: Maintained relationships with lost accounts, resulting in 11 account recoveries totaling $1.2M in revenue

If you don’t have direct experience as an account manager, that’s okay! Using metrics, you still want to talk about your past work experience (even if it’s not directly related). 

This demonstrates you’re focused on meaningful outcomes in your work. This is exactly what hiring managers are looking for when seeking applications for account manager roles.

Customize your resume for the job to which you’re applying 

I know it’s a pain in the butt, but customizing your resume for each job you apply to dramatically increases your chances of getting an interview.

This is because companies use something called an Applicant Tracking System (ATS) to filter resumes for certain criteria automatically.

This means that before a human ever looks at your resume, a computer scans it first. To get past this automated filter, you need to include certain keywords mentioned in the job description of the role for which you’re applying.

How to customize your account manager resume for each application

• First, read the account manager job description , including the roles and responsibilities. As you read it, does any of your past work experience come to mind?

• Example: The role describes that they’re looking for experience managing accounts for enterprise software. If you have any experience in B2B, you should explicitly mention “enterprise account management” in the relevant work experience section.

• Look at the skills they are looking for in a prospective hire.

• The ATS filter focuses primarily on keywords. So, for example, if they’re looking for someone with Salesforce experience, you should have that on your resume spelled the same way they have it in the job description. 

Now, of course, you shouldn’t lie on your resume. Only include relevant skills on your resume and experience that you have. This customization aims to get past the automated filters so the hiring manager can see how qualified you are.

Let’s walk through a specific example of customizing your resume for a given account manager role. This is an account manager role at a company called WalkMe in NYC.

Sample account manager job description

What you’ll need to succeed:

• You’ve spent two+ years of direct customer advocacy and engagement experience in account management or post-sales relationship management functions in

  Fortune 1000 companies

  .

• You’re a pro at securing

  renewals

  and identifying

  up-sell

  and

  cross-sell

  opportunities.

• You show high competency in

  sales discovery methodologies

  and

  Return on Investment

  discussions.

• You have established strong relationships with your internal resources to provide the most for your customers.

• You’ve designed a

  pricing strategy

  and articulated commercial aspects of the agreement.

• Ideally, you have some experience in an

  enterprise solution sales

  environment

  , having partnered with

  account executives

  to develop and close sales opportunities.

I’ve highlighted in yellow specific keywords you should try to incorporate into your resume if they’re at all applicable to you.

Here’s a specific work experience that utilizes several of these keywords in context (again, highlighted in yellow). This resume would have a great chance of getting past the ATS filter. 

RIGHT – customized resume for the role above

Pursuit

May 2018 – Present, New York NY

Account Manager

• As the first account manager for the company, managed to help grow annual revenue from

  $6M to $25M

• Partnered with

  account executives

  to provide a 16% lift in customer

  Return on Investment,

  resulting in 98% client

  renewals

• Exceeded annual revenue targets by an average of

  57%

  during tenure

• Built deep relationships with clients to understand their specific needs and brought in

  $1.5M

  in

  up-sell

  and

  cross-sell

  opportunities

• Designed optimal

  pricing strategy

  using

  sales discovery methodologies,

  increasing client conversion rate by 11%

Notice how this work experience incorporates keywords mentioned in the job description in the exact format used in the job description. For example, the job mentions up-sells, so the resume mentions “up-sells” instead of “upsells.”

The ATS is filtering by specific keywords, so match exactly what is mentioned in the job description the way it is spelled and capitalized.

Format your account manager resume properly

Follow these high-level formatting tips for your account manager resume:

• Keep it to one page.

• Focus on your hard skills in your “skills” section mentioned in the job description.

• Only include a resume objective or summary if it adds new information to your resume.

• Avoid any spelling or grammar errors! Triple-check your resume and have a friend read it as well.

• Don’t get too creative with your fonts or formatting. Make it easy to read, and don’t include any images or graphics.

With your resume format, you have one goal: make the life of the person reviewing your resume as easy as possible.

The easier you make their job, the more likely you will get an interview. Keeping your resume to one page ensures that the hiring manager won’t have to spend a lot of time determining whether or not you’re a good fit for their account manager role.

Resume objective or resume summary?

In this same vein, only include a resume objective if it will add new information to your resume. Simply put, most people don’t need to have a resume objective or summary.

Why? Most of the time, these are generic statements like “an experienced customer-first account manager looking to leverage my skill set to further my account manager career.”

This is generic and bland, so a hiring manager will gloss over it. Real estate is valuable since you have to fit your resume on one page. Only include a resume objective if you have a specific interest in the company or role to which you’re applying.

If you’re not customizing your resume objective for each role you apply to, you’re better off just omitting it entirely.

A resume summary is a high-level summary of your career accomplishments. Include this if you have at least five-plus years of experience and you have demonstrable, quantitative accomplishments you can list.

Your resume summary should be short bullet points, and each bullet point should have a number associated with it.

For example, a good bullet point for your resume summary is “across my career, beat yearly revenue targets by an average of 24%.” This can’t easily be learned if you leave it out, yet it conveys a clear, measurable impact.

Think of a resume summary as a highlight reel. What are your biggest career accomplishments that you want to demonstrate to an employer?

How to write an account manager resume that will get you the job

You’re an expert account manager, and using these templates and tips will allow your resume to reflect that. As a quick summary, here are the major takeaways for your account manager resume:

1. Use numbers to describe the impact of your work in your roles.

2. Customize your resume for each role you apply to by incorporating the major keywords mentioned in the job description into your skills and work experience.

3. Keep your resume to one page, include hard skills in your “skills” section, and only include a resume objective if it adds value to your resume. 

Writing a resume is just as fun as moving or going to the dentist. I hope that this guide helped you cross that major hurdle to landing your next account manager role. Now go forth and apply wisely!