5 easy ways to improve your business communication skills | MileIQ
In business, your communications can make or break important deals and relationships. So how do you communicate more effectively to your customers, partners and employees? Read on for five ways you can improve your business communication skills today.
1. Expand business vocabulary
Some of the best business communicators have a specialized glossary of jargon specific to their industry. These keywords and phrase allow them to explain their vision no matter how complex or technical it is. Taking software-based business language training is a simple way to expand your niche vocabulary. So is reading industry-specific books, magazines or dictionaries. For a free option, peruse websites in your industry until the business jargon is hard-wired in your vocabulary.
2. Master digital communication
Emojis and slang have made digital communications more personal but less formal than ever before. But you shouldn’t treat digital communications any less seriously than oral or written communications. Type emails and chat messages as though read by anyone in your business. Employ discretion and diplomacy no matter whom you are addressing. Also, avoid using slang or colloquialisms that not all recipients will understand or appreciate. Using straightforward terms will help prevent misunderstandings or unnecessary provocations. More importantly, it will convey that you are a professional.