Search Results
Payments
See all of the options to pay your PPL Electric Utilities bill online or find out more about payment assistance programs.
Update Automatic Bill Payment Information
Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.
Update Automatic Bill Payment Information
Here you can update the account information for the financial institution you are currently using to pay your electric bill. Or you can add a new bank account or select a different one that you already have on file.
OnTrack Program
OnTrack is a special payment plan that offers reduced monthly payments, protection from shutoffs and debt forgiveness. To find out if you qualify for OnTrack, call toll-free 1-800-358-6623.
Payment Plan
We will help you find the best assistance program based on your needs and qualification.
Automatic Bill Payment
Have better things to do than think about paying bills? Automatic bill payment securely and automatically withdraws your monthly PPL Electric Utilities payment from your bank account so you’ll never have a late payment.
Paperless Billing
Paperless billing from PPL Electric Utilities is a secure and convenient way to view your bill statement online.
Payment Centers
You can bring your payment to one of the pay centers located throughout our service territory. These are independent of PPL Electric Utilities and charge a $1 fee for their services. PPL Electric Utilities does not receive any portion of this fee.
Update “Pay Bill Now” one-time payment bank information
Keep your bank details up to date for your “Pay Bill Now” one-time bill payment transactions so you can quickly choose the account you want to use to pay your bill each month.
Share Account
Share access to an account with another user. Shared users can view account information, pay a bill, and report or view the status of a power outage. However, a shared user will not be able to perform any other account functions that the account owner can.
Customers
PPL Electric Utilitie’ website makes it easy for you to view your current bill, compare bills and see your usage history.
PPL Alerts
With PPL Alerts, you can receive notifications — when you want them and how you want them — related to your PPL Electric Utilities account.
Unenroll in Automatic Bill Payment
By unenrolling from this service, you will no longer benefit of having your bill payments deducted automatically from your bank account.
Budget Billing
Budget Billing
Paperless Billing FAQ
Paperless Billing FAQ
Electric Generation Suppliers
There are two types of usage requests. Prior to PPL Electric Utilities releasing usage information, the customer’s account must be marked (by the customer) to allow this information to be released
Frequently Asked Questions
Frequently Asked Questions
Residential Connect
February 2020 Residential Connect
Frequently Asked Questions
Frequently Asked Questions
Business Connect
September 2020 Business Connect
Check Your Current Rate
Check Your Current Rate
PPL Electric Utilities
Questions and Answers on the new meters project
Residential Connect
August 2020 Residential Connect
Billing and Contracts
Billing and contract information for pole attachments.
Third Parties (such as consultants)
Third Parties Such As Consultants
Business Connect
July 2020 Business Connect
CARES
The CARES program is offered to customers who are experiencing a temporary hardship that will affect their ability to make their regular electric bill payment by the due date.
Budget Billing
Budget billing evens out your bill over 12 months and makes your payments more predictable.
Budget Billing
Budget billing evens out seasonal variations in your monthly electric bills.
Residential Connect
July 2020 Residential Connect
My Electricity Costs
My Electricity Costs
Energy Management
Learn more about how you’re billed and steps you can take to save.
Billing and usage for renewable energy customers
Billing and usage for renewable energy customers
Competitive Billing Specifications Rider
Competitive Billing Specifications Rider
Residential Connect
September 2020 Residential Connect
Standard Offer
Standard Offer
Residential Connect
June 2020 Residential Connect
Rule 1
Rule 1
Privacy Release
Pennsylvania’s Electric Choice program lets you choose your generation supplier, which could save you money on your electric bills.