What Does a Business Account Manager Do?

Most business account managers list “customer service,” “product knowledge,” and “account management” as skills on their resumes. We go into more details on the most important business account manager responsibilities here:

Arguably the most important personality trait for a business account manager to have happens to be analytical skills. An example from a resume said this about the skill, “sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.” Additionally, other resumes have pointed out that business account managers can use analytical skills to “prepare and analysis of financial reports. “

Another trait important for fulfilling business account manager duties is communication skills. According to a business account manager resume, “sales managers need to work with colleagues and customers, so they must be able to communicate clearly.” Here’s an example of how business account managers are able to utilize communication skills: “created sales presentations for potential small business customers including telecommunication products, broadband and hardware. “

Another skill that is quite popular among business account managers is customer-service skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a business account manager resume: “when helping to make a sale, sales managers must listen and respond to the customer’s needs.” This example from a resume shows how this skill is used: “develop rapport with key customers to increase volume of business. “

A business account manager responsibilities sometimes require “leadership skills.” The responsibilities that rely on this skills are shown by this resume excerpt: “sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.” This resume example shows how this skill is used by business account managers: “collaborated with organizational leadership to develop sales materials and deliver high-impact sales presentations to buyers. “

See the full list of business account manager skills.

After discovering the most helpful skills, we moved onto what kind of education might be helpful in becoming a business account manager. We found that 70.7% of business account managers have graduated with a bachelor’s degree and 7.8% of people in this position have earned their master’s degrees. While most business account managers have a college degree, you may find it’s also true that generally it’s possible to be successful in this career with only a high school degree. In fact, our research shows that one out of every eight business account managers were not college graduates.

The business account managers who went onto college to earn a more in-depth education generally studied business and accounting, while a small population of business account managers studied marketing and communication.

Once you’ve obtained the level of education you’re comfortable with, you might start applying to companies to become a business account manager. We’ve found that most business account manager resumes include experience from Marsh & McLennan Companies, Woodruff Sawyer, and NBT Bancorp Incorporated. Of recent, Marsh & McLennan Companies had 14 positions open for business account managers. Meanwhile, there are 6 job openings at Woodruff Sawyer and 4 at NBT Bancorp Incorporated.

But if you’re interested in companies where you might earn a high salary, business account managers tend to earn the biggest salaries at Meta, Google, and PitchBook Data. Take Meta for example. The median business account manager salary is $126,545. At Google, business account managers earn an average of $122,898, while the average at PitchBook Data is $118,213. You should take into consideration how difficult it might be to secure a job with one of these companies.

View more details on business account manager salaries across the United States.

We also looked into companies who hire business account managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include The Coca-Cola Company, AT&T;, and CDW.

The industries that business account managers fulfill the most roles in are the pharmaceutical and hospitality industries. But the highest business account manager annual salary is in the technology industry, averaging $83,381. In the manufacturing industry they make $80,880 and average about $74,584 in the finance industry. In conclusion, business account managers who work in the technology industry earn a 34.0% higher salary than business account managers in the telecommunication industry.