Supreme Reviews | Read Customer Service Reviews of supremenewyork.com

Faulty item and I’m expected to find the delivery and return costs!

Ordered a hat and when the item arrived I found the supreme badge on the front was not sewn on straight. Contacted customer service for a refund including original and return postage due to it being faulty. They asked for a picture which I sent and them told me I can return (at my own cost) for a refund. I’ve asked for a refund of the postage and they’ve said it’s not a factory fault. Not sure what world they live in but if the badge isn’t sewn on straight then how is it not a factory fault! AVOID!

Date of experience : March 06, 2023