What you need to know before going shopping in Bangkok

There are still bargains to be had, if you know where to look and can bargain hard

Thailand
and Bangkok have developed into one of the best and most popular shopping
locations in Asia, and with good reason. Prices are low, quality generally
high and the range and variety is pretty amazing – silks, gemstones, tailor-made
clothes and traditional handicrafts are all highlights of Bangkok shopping.
Most shops seem to be open 10.00am to 10.00pm everyday of the week, and nightmarkets
carry on even after this time – all very convenient in being able to go shopping
at basically any time you want.

Silks, nielloware, lacquerware, silverware, bronzeware, pewterware, pottery,
gemstones and jewelry and all types of handicrafts are particularly good souvenirs
of a trip to Thailand, while clothes and tailor-made clothes are widely available
and inexpensive. Fake goods of all types abound and can be bought at a fraction
of a cost of originals. There are different manufacturers of fake goods, so
the ‘Rolex’ watch costing 6000B will be better than the 2000B one, which in
turn is superior to the one at 500B.

Most vendors and staff at stores speak good enough English, though non-fixed
prices are often bargained by you and the vendor taking turns in typing numbers
into a calculator. It’s worth learning how to say the numbers
in Thai – this is easy, will save the calculator routine and may well
get you cheaper prices too.

Street stalls and shops on the street will generally have lower prices for
the same product than those paying premium rents in hotel shopping arcades
and some higher end shopping centers and department stores. The price difference
can also reflect on the quality of the product though.

Duty Free shopping can be done at the Thailand Duty Free Shops Company branch
in the World Trade Center on Ratchadamri road. Goods can be pre-ordered here
and then picked up at the airport – you have to show your passport and airline
ticket in order to make a purchase. It’s not really worth it unless you are
particularly short of time at the airport.

Many of the larger and more specialized shops now offer shipping abroad,
and they will sort out the necessary documents and permits for this. Insurance
should also be included. If you don’t feel comfortable with this, there are
specialized companies that will do it and sort out the arrangements for a
fee. The GPO also has a parcel-wrapping service, and smaller items can be
mailed from here. Another option is to go Thai Airways office on 485 Silom
road and, for a fee, they will ship them and sort out documentation for you.

Buyer Beware

Though there are many good deals on offer, caveat emptor (buyer beware)
is definitely a good rule to follow in Bangkok. Fakes passed off as genuine
and overpricing are rampant amongst certain valuable items, particularly gemstones,
art and antiques. Bear in mind that refunds are very rare in Thailand – goods
are sold ‘as is’ and once you have bought something, that’s it. Barring pretty
exceptional circumstances, you will have a lot of difficulty in getting any
money back, even with a valid receipt. Chances of a refund are best at the
big department stores (check their policy beforehand if you think you might
need one) and are virtually nil at street stalls and small independent shops.
Replacements and free repairs are often the best that can be hoped for, though
even getting these can sometimes be a struggle. Don’t let a friendly stranger
or tout take you shopping either, as they will take a commission on anything
you buy. This will result in inflated prices being quoted to you so that the
vendor can compensate your ‘friend’ for his/her efforts.

Gemstones are a particularly risky item to buy in Bangkok, as many tourists
are tricked into paying a lot of money for ‘gemstones’, which later turn out
to be fakes (or are real ones, but massively overpriced). Never buy from a
store you are taken to by an unsolicited third party, and don’t believe any
claims they may make of ‘government sale’, ‘TAT endorsed’, ‘factory prices’
etc…People are often tricked into spending large amounts of money with the
promise of being able to resell the stones when they return home for a big
profit. Don’t be fooled by this claim, the stones or fakes you will be sold
are worth only a fraction of what you pay for them and any money spent is
basically lost. It’s impossible, even for qualified gemologists, to tell good
fakes from originals without the aid of specialist equipment, so bear in mind
you are buying solely on the word of the salesman. The TAT may be able to
reclaim some of your money for you if you were tricked into buying fakes,
but if you’ve simply overpaid there’s little that can be done. It’s wise to
be very wary of mailing gems and other precious stones home, as this removes
any chance of getting a refund if you have been scammed and they may well
never arrive in any case.

A lot of places only accept cash to pay for merchandise, though some more
expensive and/or larger stores and department stores do take credit cards.
Credit card fraud is a problem in Thailand so, while there is no need to
be overly paranoid, it’s well worth trying to never let the card out of sight
if possible.

Bargaining

Bargaining when shopping is a way of life in many parts of Asia, and Thailand
is no exception to this. Though it is gradually becoming less common, it is
still something that any visitor will have to get to grips with if you want
to get reasonable prices for most things you buy.

In some places prices are fixed (e.g. department stores, supermarkets, generally
anywhere there is a price tag) while in a lot of other situations bargaining
is expected and necessary to get a good price. Even in department stores and
other fixed price situations discounts can be negotiated if you are buying
high ticket items (e.g expensive jewelry) or a lot of one thing (you might
be able to get 10 CD’s for the price of 8 or 9, for instance).

You’re in the strongest position if you know what the going rate for an item
is, but figure on knocking somewhere between 10% – 40% off the starting price.
Except in the most touristed areas (Patpong night market, for example) it
is pretty rare that the first price quoted is several hundred percent more
than the going rate. The more expensive items can generally be bargained down
more. You will help your chances at getting a good price by being patient,
friendly, smiling a lot and not raising your voice. Treat it as a kind of
game to get the most out of it – getting angry or aggressive will never help
to bring the price down. Note that if you offer a price which the vendor accepts,
you are then expected and obliged to buy the item. Not doing so is regarded
as breaking a promise and will certainly not endear you to the vendor, to
put it mildly.

Speaking Thai can also help, as if you look and act like a free spending
tourist it may be impossible to get a significant discount (many vendors will
give cheaper rah kah poot tai dai ‘Thai speaker prices’). Though the
asking price for a foreigner is likely to be higher than it would be for a
Thai (sometimes considerably so), it’s not really two-tier pricing – if you’re
good at bargaining it’s definitely possible to only pay local prices. A good
idea to try and gauge the going rate is to compare prices to various other
vendors, and see what kind of price the item you want goes for in fixed price
stores if possible.

Shopping Areas

There are many places to go shopping in Bangkok, and markets
and large shopping malls are spread out all over the city – you’re never far
from one wherever you are. Anywhere where there is a large hotel will likely
have good shopping facilities that cater to foreigners very nearby, though
these can be overpriced.

Outdoor markets are almost always the cheapest places to shop (if you bargain),
but the quality of goods sold is not always up to the standard of the department
stores. Nevertheless, many are worth a visit for the experience even if you
don’t plan to buy anything. Information on Bangkok markets is in a separate
section here.

Supermarkets are reasonably priced, numerous, and the place to go to for
things like diary products and imported goods which aren’t available at outdoor
markets. Hygiene and cleanliness are also of a much higher standard at the
supermarkets than the outdoor markets, and they are quicker and more convenient
if you have a lot of different items to buy.

The numerous large air-conditioned shopping malls and department stores are
popular places to shop, and they are the best places to find high quality
merchandise along with shops found in high-end hotels shopping arcades. Prices
in shopping centers are generally higher than in markets, sometimes by a little
and sometimes considerably. The various main areas for shopping centers are
described in detail below:

• Rama I road, Ploenchit road, Ratchadamri road, Siam Square area

This
area, east from the top of Sukhumvit road, is a modern and fashionable shopping
district with several large shopping centers. This includes the 8 storey World
Trade Center, which houses the Zen and Isetan department stores, Central Chidlom
department store, a branch of Bangkok largest chain of department stores,
Tokyu department store, Sogo, Narayana Phand store for Thai handicrafts, and
the expensive and very upmarket Gaysorn Plaza, Peninsula Plaza, Promenda Decor
and Amarin Plaza.

Siam Square is a large modern shopping area, consisting of interlocked sois,
and is not really a square at all. It has a collection of cheap to mid-price
fashionable clothes shops, a lot of which cater to teenagers. Also around
here are book shops, internet cafes, fast food restaurants etc…Not far from
here – next to the Tokyu department store – is the massive and very popular
MBK (standing for mah boon krong) shopping center. This has a huge
range of goods and many varied, inexpensive shops and facilities (including
restaurants, cinemas, games arcade and a bowling alley). Nearby shopping centers
include Siam Center, also with fairly inexpensive clothes shops, and Siam
Discovery, which has more upmarket clothes shops, restaurants and various
other shops, including a branch of Asia Books.

• Silom road, Surawong road, Rama IV road

This is Bangkok’s main business and commercial district, but it’s really
only an average shopping area. Patpong night market is popular with tourists
but is crowded and overpriced – you have to bargain very hard here to
get a good deal. The larger hotels, such as the Dusit Thani, Narai and
the Montien, have shopping arcades, but these are expensive for what they
offer. Also in this area there is the Silom Complex department store,
a branch of Central next door to it, another branch of Central not far
away, Robinson’s Department Store, the Charn Issara tower, the upscale
Thaniya Plaza shopping center and many very good silk, antique, and clothes
shops.

Silom Village, near soi 24, is a complex of small shops selling antiques
and traditional handicrafts. Prices aren’t as expensive as in River City
(see below) but are still expensive when compared to, say, Chatuchak market.

• Charoen Krung road (New Road), Si Phraya road, Mahesak road, western
  end of Silom road

On
Si Phraya road, near the Royal Orchid Sheraton hotel, is the 4 storey River
City Shopping complex. This is home to a large number of prestigious art and
antiques shops and prices are, not surprisingly, very high. It has several
good restaurants which are reasonably priced though, and give impressive views
over the Chao Phraya river. Oriental Plaza, part of thee Oriental Hotel, is
another very upmarket shopping arcade and the shops here mostly sell art,
antiques, handicrafts and clothes. Also around here is a street market, selling
fake and cheap clothes, cheap handicrafts etc…It’s pretty similar to the
stalls on Sukhumvit road.

There are many bronzeware shops along Charoen Krung road (New Road) and the
western end of Silom road. Quality is generally high, as are the prices –
many shops here also have stalls at Chatuchak
weekend market, and it is much cheaper to buy there.

• Sukhumvit Road Area

Though
the western end of Sukhumvit road (between soi 1 and 33) has a lot of foreigners,
both tourists and residents, it is not an especially great place for shopping.
There are quite a few tourist shops (cheap tailors, camera shops etc…) and
up to around soi 11 there are street stalls selling fake clothes, handicrafts
and other similar merchandise. On soi 5 is a popular branch of the Foodland
supemarkets, a branch of the Robinson’s Department Store chain is attached
to the Delta Grand Pacific hotel (between soi 17 and 19), and Times Square shopping
plaza is just opposite it across the street. There is also the Ploenchit center,
near soi 2, and the Ambassador and Landmark hotels shopping arcades, but none
are particulary inspiring compared to elsewhere in the city. The new and very
upmarket Emporium shopping center (right) on soi 24 has many quality designer
labels, but it’s not a cheap place to shop by any means. Further along Sukhumvit
road, in the Phrakhanong district around soi 71, is a better shopping area but
it’s not much visited by tourists. There are a few shopping centers and a market,
and prices are cheap. The Bangna branch of the Central department stores is
located all the way down near soi 103.

• Chinatown (Yaowarat road / Charoen Krung road area)

Chinatown is best visited for it’s huge number of gold and jewelry shops,
identifable by the gold and red that they all seem to be adorned with. Other
than this, the best reason to visit is to wander round some of the markets here,
such as the one on Sampeng lane, Pahurat cloth market, Nakhon Kasem/Thieves
market etc…There’s a branch of Central on Pahurat road, just south of Charoen
Krung road.

• Ratchadaphisek Road

This is quite a large commercial district, with many shops including branches
of Robinsons department store, Tokyu, Jusco, Yaohan and others. It also has
the showroom of the Department of Export Promotion for business interested in
exporting Thai products.

Pantip Plaza and electronics shopping

Though the western end of Sukhumvit road (between soi 1 and 33) has a lot of foreigners, both tourists and residents, it is not an especially great place for shopping. There are quite a few tourist shops (cheap tailors, camera shops etc…) and up to around soi 11 there are street stalls selling fake clothes, handicrafts and other similar merchandise. On soi 5 is a popular branch of the Foodland supemarkets, a branch of the Robinson’s Department Store chain is attached to the Delta Grand Pacific hotel (between soi 17 and 19), and Times Square shopping plaza is just opposite it across the street. There is also the Ploenchit center, near soi 2, and the Ambassador and Landmark hotels shopping arcades, but none are particulary inspiring compared to elsewhere in the city. The new and veryupmarket Emporium shopping center (right) on soi 24 has many quality designer labels, but it’s not a cheap place to shop by any means. Further along Sukhumvit road, in the Phrakhanong district around soi 71, is a better shopping area but it’s not much visited by tourists. There are a few shopping centers and a market, and prices are cheap. The Bangna branch of the Central department stores is located all the way down near soi 103.Chinatown is best visited for it’s huge number of gold and jewelry shops, identifable by the gold and red that they all seem to be adorned with. Other than this, the best reason to visit is to wander round some of the markets here, such as the one on Sampeng lane, Pahurat cloth market, Nakhon Kasem/Thieves market etc…There’s a branch of Central on Pahurat road, just south of Charoen Krung road.This is quite a large commercial district, with many shops including branches of Robinsons department store, Tokyu, Jusco, Yaohan and others. It also has the showroom of the Department of Export Promotion for business interested in exporting Thai products.

Computers, TV’s, cameras and similar items can be good value in Thailand,
but you’ll be hard pushed to find one with high quality components selling
for significantly less than in the US / Europe. Overall, you’re probably better
off buying at home than in Thailand, as although you may spend slightly more,
you are much more likely to get decent after sales or a refund in case of
problems in Europe/US than in Thailand. On the other hand, if you’re looking
to buy computer peripherals then you can get some good deals in Bangkok, and
repairs can be done similarly cheaply.

The
best place to go for any type of computer shopping is the multistory Panthip
Plaza on Phetburi / Petchburi Rd in Pratunam district (not far from the
Amari Watergate hotel). Prices are very cheap and the range extensive, but
not all the vendors speak a lot of English.

Though there are a wide range of computer related products on sale, Panthip
is most (in)famous for the huge amount of pirated software available. There
are literally dozens of different vendors selling pirated versions of software
programs and movies.

The Thai government, under pressure from the USA, has periodic crackdowns
on Panthip Plaza, but they never seem to last very long.

With a bit of searching, it is possible to also find software originals on
sale but prices are no bargain compared to the USA/Europe. IT Mall, in the Fortune Tower on the intersection of Ratchadapiskek road
and Asok-Din Daeng road, is another option for IT and computing shopping.