What is business process automation?

Businesses need to save money and streamline operations. This may be why they turn to business process automation software—to help improve specific areas of the business. These use cases can include inbound detection, decision automation and augmentation, and automated response.

It’s best for business automation tools to run on different kinds of infrastructure—such as at the edge where business decisions take place, and in cloud environments that can scale to meet demand. One increasingly common strategy is to separate the user interface from the workflows themselves, which are constructed as services called through APIs. 

These considerations are all part of the design of Red Hat® Process Automation Manager, a series of lightweight services that can be deployed in containers—including on Red Hat OpenShift®—and also embedded in custom solutions. These qualities bring both scale and flexibility, making it useful for larger enterprises that have to automate many business decisions.

Red Hat Process Automation Manager includes tools to streamline processes, create new business opportunities, and develop new strategies to automate the business itself. As Red Hat works with the greater open source community on automation technologies, our engineers help improve features, reliability, and security to make sure your business and IT performs and remains stable and secure. Our solutions, services, and training give you the control you need to automate your business so you can focus on innovation and moving forward.