Top 10 Airbnb Singapore Hotels-2023 Luxury Hotels Ranking | Trip.com Blog

80 Collyer Quay, Singapore, Singapore

20.5km from Singapore Changi Airport

29.1km from Woodlands Train Checkpoint

450m from Raffles Place

460m from Downtown

“Check in put a real dampener to our couple and 30th anniversary get away. The check in time was 3pm and to be safe we arrived at 4pm. Soon after completing all the documentation for checking in, we were left hanging and waiting for more than an Hour. We were not told anything. The male Indian staff that attended to us was friendly but disappeared after a while. The new female staff did not really know the situation and told us that our room was still not ready at 5.15pm. We were told that the manager was aware and in another 20 minutes, they would have our room ready. No welcome drinks were offered whilst we sat there being paraded to the other hotel staff and guest. The manager did not come personally to explain anything to us. We had to approach the front office staff to enquire about the long delay. We finally got the keys to our room at 5.30pm. At these prices for this higher class hotel, we would have at least expected better treatment and service. This is something I would expect at a budget hotel. Sad that it happened at the start of the much awaited 2 night get away.”
“Our stay was overall quite pleasant as we got a free upgrade to the bay view room. Soon after, we discovered a bed bug on the bed and was switched to a new room at a higher tier(?) almost immediately. I was pleased by the staff’s efficient response. There is no doubt their standard of service is very high. I am still perplexed at the presence of the bed bug though. Perhaps it is time they call in pest control as the situation could be way worse if the bed bug proceeds to bite their guests. I would visit again as I loved the view and interior decorations. Oh, and we had $200 dining credits as well, and I enjoyed the best lamb chop I have ever tasted in Singapore, with their in-room dining service.”
“I really enjoyed my stay at Fullerton Bay Hotel. The service and staff have been really amazing. I booked for the bay view room which offered a stunning view. I will return again next time.”