Polygon network troubleshooting

Common issues with your Polygon tokens inside of Exodus wallet and how to fix them.

In this article:

How is it possible to send to the wrong address?

Polygon (MATIC) is a 2nd layer blockchain solution. Its purpose is to help scale the Ethereum network.

Polygon (MATIC) is an EVM network, which means it uses the same address format as Ethereum (starts with 0x). Because the address format is the same, it is possible to accidentally send Polygon tokens to an Ethereum address or vice versa.

If you have sent Polygon tokens to Exodus and you do not see the tokens in the wallet, do not worry! This article will show how to retrieve any Polygon tokens sent to your Exodus wallet.

How do I recover my Polygon tokens sent to Exodus?

Polygon token sent to Exodus Desktop

If you have sent a Polygon (MATIC) token to Exodus Desktop and do not see it in the wallet, then you can add it as a custom token.

For more information on how to add custom Polygon tokens, see: How do I add a custom token?

Polygon token sent to Exodus Mobile

If you have sent a Polygon (MATIC) token to Exodus Mobile and do not see it in the wallet, then you can add it as a custom token.

For more information on how to add custom Polygon tokens, see: How do I add a custom token?

Polygon token sent to Trezor

To recover unsupported Polygon (MATIC) tokens sent to a Trezor, you can follow this recovery guide: How to recover unsupported EVM tokens sent to Trezor?