Pay Bill Online – Duke Energy

Find a payment location for in-person payments

Use our map to find a participating payment location near you for same-day payments made in person. Please note that you’ll need your account number when you make an in-person payment.

Search for a payment location near you

Make a payment by phone

You can call us at 800.777.9898 anytime and make a payment through our automated phone system.

Mail us a check or money order

Duke Energy
P.O. Box 1094
Charlotte, NC 28201-1094

Make payments and more with the Duke Energy app

You can use your Duke Energy app to set up payments, view your billing history and much more. It’s available for download on the App Store and Google Play, or you can text us at 578-02 for a download link.