How can you improve small talk in business situations?

Give compliments (not complements!)

Everyone likes compliments and it can also be a great way to connect with business contacts and strangers. Just be genuine and honest! This can have a positive impact, keep the conversation going and also help to develop a business connection or social relationship. Here are some ideas for giving compliments and making people smile.

• That was an excellent presentation and I’d like to find out more.
• You gave some great ideas in the meeting.
• You look great today
• I heard that you were promoted. Congratulations. How is your new position?

Get ideas from your surroundings

When you are making small talk, you can get ideas from what is around you. These types of questions are great because they are very neutral and easy to discuss. At a conference or an evening dinner, you could ask “Would you like to get a coffee?” or “What do you think of the food/music/location?”

Give information about yourself

Small talk should always be a two-way conversation where people listen to each other. Sometimes, it can be helpful to give a story or information about yourself. This can generate interest from others and give them confidence to take part and share their experiences. You could speak about your last business conference, and tell listeners about interesting or even funny stories. You could also speak about travel, and your experience of learning English or communicating in another language.

Asking for advice

People often appreciate being asked for their opinion or advice. You could ask for recommendations about local restaurants, places to visit, or advice about work. If you choose the right topic they will be happy to give ideas and you can listen and respond with more questions.

Final recommendations for Business English students

Business English and small talk in business situations are key to connecting with new people. It is important to show an interest and have positive body language to make the conversation comfortable and engaging. It can cover more topics and have questions than you would expect in a business meeting or presentation, but try to remember a few questions to get started.

Small talk can be challenging when speaking English as a foreign language and we recommend our Business English courses in Munich where you can to practise with our native English teachers face-to-face. Our teachers have experience in business and teaching at English language schools worldwide, so you can practise English in an office environment and be better prepared for the next business event.