Electric Bike Company® – E-Bikes Built in California Factory using global materials % | Custom Design and Personalized Colors | Ships FULLY assembled

Below is my 1 month review for my EBC Model R bike, after riding just over 100 miles. I’ll start with the Pros:- it’s a beautiful bike that lets you customize to your dreams delight. I went with straight black, so not too much customization coming in at $3k.- the customer service is great. You definitely want this, cuz ebikes will have issues of some kind. And I live close to the Newport Beach facility.- the warranty is a security blanket. I haven’t had to test this yet, and I hope the battery wont need it (see below)- ability to test the demos for hours- it’s a blast to ride.Cons:- I did have an quality control issues which required me to take it in a few times for them to fix during the first 30 days. The location on Newport Blvd was the best location to go to… with Belle, Claudia and the rest of the team being very attentive.- the screw in middle of back fender was grating the tire while riding. The guy who put the bike together initially didn’t adjust the back rack correctly, so it pushed down on fender into the tire.- the chain rubbed against back tire in both 1st and 2nd gears. This was also fixed, by raising frame off wheel a little. Not sure how mechanically sound that is long term, but EBC was the one making the adjustment so I’ll trust it.- paint was scratched a little in various places, but they gave me some touch-up paint for it- Battery life not so great. I was able to get about 35 miles on a full charge, but I live in a hilly area of Orange County along the coast. The next time I charged I committed to not using PSA 4 and 5 unless I really need help on hills. Unfortunately I only got 25 miles on that next charge. It quit out on me halfway home. Fortunately I have the 7 gears and I’m under 170 lbs., unfortunately it’s a big bike. I don’t expect to have super long rides, but it would be nice to have the extra level of comfort just in case. And I’m not going to spend another several hundred for another battery after spending $3k on a bike.- the bike doesn’t seem to perform as well as the demos I tried. And I did test them on the hilly areas behind the Newport Blvd location.Bottom line: it’s a beautiful bike, which seems to have some quality control issues (variability between units). Would I buy it again? I think I’ll need to revisit after 6 months. The customization is great, but I went with all black. The customer service is great, which is critical for me… especially if I have more quality issues.