Connect Sonos to a new router or Wi-Fi network

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  Mobile device required

Your Sonos system needs updated network information after you’ve changed your Wi-Fi network name, password, or replaced your router. This article will help you connect your Sonos system to a new router or to a new Wi-Fi network.

The Sonos S2 app will walk you through the process of connecting your Sonos system to a new router or Wi-Fi network. Follow the steps below to get started.

1. Open the Sonos S2 app for iOS or Android. This process cannot be completed using the Sonos app for Mac or PC.
2. When you see the message “Unable to connect to Sonos,” tap Let’s fix it to get started. You can also go to the Settings tab and tap one of the prompts that appear: “Unable to find your Sonos system” or “Update your network settings.”
3. Follow the instructions to connect Sonos to your new router or Wi-Fi network.

If Sonos connects through your Wi-Fi network

If your Sonos system is in a wireless setup, follow the steps below. If you have more than one Sonos product in your system, this process will require you to temporarily connect a Sonos product to your router with an Ethernet cable.

1. Open the Sonos S1 app for iOS or Android and wait while it searches for your Sonos system. This process cannot be completed using the Sonos app for Mac or PC.
2. When you see the message “Unable to connect to Sonos,” tap Learn More.
3. Tap Changed router or Wi-Fi settings?
4. Follow the instructions to connect Sonos to your new router or Wi-Fi network.

If some of your Sonos products are missing from your  Rooms list after you’ve wired a Sonos product, reboot all missing Sonos products in your household, then go to Settings > System > Network > Wireless Setup to connect them to the Wi-Fi network.

If a Sonos product is wired to your network with an Ethernet cable

If your Sonos system is in a wired setup, simply wire your Sonos product to your new router to get connected. Some of your Sonos products may be missing from your  Rooms list because they need information from the new router. To fix this, reboot all missing Sonos products in your household.