Cheap Matching Promise Rings for Couples – Joancee Jewelry

Returns
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For all Refundable Items: We will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). Shipping fee will not be refunded if the items are made and prepared in the correct way. However, items without jewelry tag or that have been worn, damaged or altered are not refundable and will be returned to the customer at their expense. To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). The item must be returned in its original condition. All items must be returned in a new and unworn condition, without scratches or signs of wear, and must not be resized or altered in any way.

2. What is your return/exchange process?

1). Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. Please include an explanation and photographs stating the reason

for your return. We reserve the right not to accept the returns without prior approval from our Customer Service.

2). Once our Customer Service has approved your request, we will provide you with a return address. Please send the item(s) within 3-5 business days upon receiving the

return address. Please send us the express tracking number and the link of the delivery carrier you used to ship the product to us. Returns or exchanges with no

tracking will not be processed.

3). All the return item(s) will go through inspections. We will process the refund when we confirm that the product has the problems you mentioned. Once the refund has

been processed by us, it usually takes 3-15 business days for the funds to be credited to your account, depending on your bank or payment service. Your bank or payment

service may levy a small transaction charge. Note: All PayPal payment can only be refunded via PayPal, all Debit or Credit Card payment will only be refunded to the

original debit or credit card.