Boards and Planks

Frequently Asked Questions

What is the difference between wood planks and wood boards?

Wood planks are single-piece wood cut to size from bigger pieces of lumber while wood boards are normally panels joined together by 50mm width strips of standard thickness 20mm.

These wood boards are butt joined together with just glue.

Why can’t I select the thickness for the wood boards?

Wood boards are fabricated in big volumes with standard thicknesses of 20mm and widths of 600mm.

Why is the maximum width only 600mm?

It is not recommended to have these boards wider than 600mm as they are more susceptible to distortion.

There are some fixed sizes and custom sizes. What is the difference?

Fixed-size materials are commonly used materials that are prepared in bigger volumes. These fixed-size materials are usually much cheaper than the custom-cut materials.

Custom cut sizes are usually prepared by cutting the size you require from bigger materials, hence the higher cost of preparation and material wastage.

Can you cut to the dimension I need?

Yes, we are able to cut to the exact size you need with some tolerance.
Length and width tolerance +/- 3mm
Thickness tolerance +/- 2mm

I’m trying to find 10mm wood but can’t find any. Do you do it in thin and long pieces?

Solid wood, unlike plywood, is subjected to distortion much more than any other man-made materials. The inconsistent density of natural materials will be very obvious for thinner materials. Hence, we recommend no less than 15mm to reduce the amount of distortion at the point of delivery of the lumber.

Are the wood dried?

Yes, all our materials are dried in our in-house kiln-dryer to below 14% moisture content before we even start fabrication.

Why will it warp when it is dried?

Warping is partly caused by moisture and also partly caused by the way the log is cut. To prevent distortion, large mills process the wood in quarter sawn. In Timber Actually, due to the nature of local trees, quarter-sawn lumber is seldom available due to its high cost of processing methodology.

I cannot find the size I want. What should I do?

It is likely the size that you require is not commonly available i.e. wider or longer than our ex-stock size. Not to worry, you can still contact us via our WhatsApp line at 84823346 to enquire about the special sizes you need.

What is the difference between the finishes? Planed, sand smooth, and varnished.

Planing in our process is to get the wood down to an even thickness.

If sanding smooth is chosen, we’ll smoothen out the piece of lumber to 320 grits.

Varnished – It will be applied with OSMO/RUBIO equivalent colorless oil finish.

***In the event that the lumber is required to be put through a jointer, please contact our friendly store assistant via WhatsApp at 84823346. There will be a slight additional cost to this process.

Do you offer a warranty on your wood products?

We offer a 1-to-1 exchange for all our wood products against structural defects and termite attacks. Terms and conditions apply**.

**Material needs to be kept dry or indoors unless otherwise indicated.