24 Examples of Ebusiness

Ebusiness is any business activity that takes place over the internet or other external networks. This is a broad trend that began with the commercialization of the internet in the mid-1990s that continues to intensify to this day. Any business process can be converted to an ebusiness. For example, a firm can outsource manufacturing using electronic systems such as eprocurement. The following are common types of ebusiness activity.

is any business activity that takes place over the internet or other external networks. This is a broad trend that began with the commercialization of the internet in the mid-1990s that continues to intensify to this day. Any business process can be converted to an ebusiness. For example, a firm can outsource manufacturing using electronic systems such as eprocurement. The following are common types of ebusiness activity.

Business Process Outsourcing

Communication

Competitive Intelligence

Customer Self-Service

Customer Service

Data Acquisition

Digital Advertising

Digital Marketing

Digital Markets

Digital Products

Digital Services

Ecommerce

Electronic Billing

Electronic Payments

Electronic Procurement

Infrastructure as a Service

Market Research

Partner Integration

Platform as a Service

Public Relations

Recruiting

Remote Work

Software as a Service

Work From Home

Advantages

Ebusiness is typically done to reduce costs and improve speed. Many new firms are built from the ground up on ebusiness processes such that they have nothing that depends on a physical office location or local area network. This may be fundamentally more resilient than the old model where everything was dependent on physical locations such as a head office. Ebusiness also allows for great scale of distribution and marketing. For example, selling through a global ecommerce presence as opposed to face-to-face sales that is constrained by your ability to travel to each customer and partner.

Disadvantages

There are no inherent disadvantages of ebusiness but firms often fail to implement it intelligently and well. For example, outsourcing your

There are no inherent disadvantages of ebusiness but firms often fail to implement it intelligently and well. For example, outsourcing your customer service to a partner with electronic integration can be a mistake if customer service is a potential competitive advantage . A partner doesn’t know your products and culture such that it will only provide standard service where you could do much better.

Notes

Physical business activities will always exist. Products will continue to be physically manufactured and customers will continue to visit physical environments. However, the percentage of business activities that can be converted to ebusiness is extremely high. For example, a firm that develops, tests, launches, markets and supports products without every meeting in a physical office.

Overview: Ebusiness

Type

Electronic Business

Definition

Business activity that takes place over the internet or other external networks.

Also Known As

E-business

Electronic Business

Related Concepts

Electronic Business »

Resilience »

Distribution »