#045 Business English Telephone Calls – How to make a call in English

Listen to a new episode of Speak English Now Podcast, your favorite material for practicing your spoken and heard English. You will also learn about lifestyle and culture, language, vocabulary, and how to improve your English more effectively.

Transcript:

Hi everyone! I’m Georgiana; founder of SpeakEnglishPodcast.com. My mission is to help YOU speak English fluently.

In today’s episode:

  • I’ll be teaching you how to speak over the phone in English.
  • Later, you’ll practice your English grammar and vocabulary with a point of view story.

First of all, I’d like to thank you for all your positive reviews on iTunes, YouTube, Facebook, etc.! Every time you leave a review you’re helping more people learn about the program. If you haven’t already posted a review, just write your honest opinion.

Awesome! Let’s get started!

Speaking English can be very intimidating for many students. However, talking on the phone in English may be even harder.

Picture this. It’s your first day of work, and you need to answer the phone and talk to clients in English.  If you have no previous experience, this can be a big challenge for you!

And that’s why I’ve decided to show you how to pick up the phone at work and to place a call without any difficulty!

 How to PICK UP THE PHONE?

 I’ll start by teaching you some useful questions that you can ask when you answer the phone at work.

  1. Start by saying hello!

Let’s see some examples:

In the following examples, “Language Learning” is the name of the company Jessy works for.

“Good morning! Language Learning, Jessy speaking. How may I help you?”

(END OF THE EXTRACT).

Get the FULL TEXT in PDF here.

Resources:

  • Audio mp3 (right click to save the audio)
  • FULL TEXT PDF (right click to save the TEXT)

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