LSE Automation: Implementation in Business Online Certificate Course | LSE Online

Learn to strategically manage and deploy service automation technologies to solve real-world business problems

Automation technology is a growing priority for businesses, with Robotic Process Automation (RPA) being the fastest-growing segment of the global enterprise software market.

With this course, explore how automation technologies are changing the way businesses seek to increase productivity, profitability, and customer satisfaction. You’ll gain an understanding of the technology underpinning Robotic Process Automation (RPA), Cognitive Automation (CA), and Artificial Intelligence (AI), and explore their capabilities and applications across industries.

You’ll examine the challenges and implications of an increasingly automated workplace, and understand how best to strategically manage automation in your own business. You’ll also learn how to practically and ethically deploy it for business purposes, and investigate how intelligent automation can be applied for social good.